Proxim HRFUSB2 User Manual
49
9. Troubleshooting
The Symphony HomeRF 2.0 Suite of products is designed to be very easy to
install and operate. If you do experience difficulties, however, use the infor-
mation in this chapter and on Proxim’s Symphony Web site to help diagnose
and solve your problems. If you cannot resolve a problem, contact Proxim, as
described in Appendix A: How to Reach Technical Support.
install and operate. If you do experience difficulties, however, use the infor-
mation in this chapter and on Proxim’s Symphony Web site to help diagnose
and solve your problems. If you cannot resolve a problem, contact Proxim, as
described in Appendix A: How to Reach Technical Support.
Common Installation Problems
Chapter 3 describes how to install the Symphony HomeRF adapter in a com-
puter running Windows 98, Windows ME, or Windows 2000 Professional by
running the Symphony Installation program before inserting the adapter. This
section provides some suggestions to resolve many of the common problems
encountered during the installation of a Symphony HomeRF adapter.
puter running Windows 98, Windows ME, or Windows 2000 Professional by
running the Symphony Installation program before inserting the adapter. This
section provides some suggestions to resolve many of the common problems
encountered during the installation of a Symphony HomeRF adapter.
If You Inserted the Adapter Before Running the Setup Program
Follow these steps to install the Symphony HomeRF adapter if you inserted
the adapter before running the Symphony Installation program:
the adapter before running the Symphony Installation program:
1.
Insert the Symphony HomeRF adapter into a PCMCIA slot or USB port.
2.
When the Symphony HomeRF adapter is inserted for the first time, Win-
dows will automatically detect the adapter an launch the Add New Hard-
ware Wizard.
dows will automatically detect the adapter an launch the Add New Hard-
ware Wizard.
3.
Insert the Symphony Installation CD into the computer’s CD-ROM drive.
4.
Windows 98 and Windows 2000 Professional users, click <Next> to con-
tinue.
tinue.
5.
When prompted, select Automatic search for a better driver (Windows
ME), Search for the best driver for your device (Windows 98), or
Search for a suitable driver for my device (recommended) and click
<Next>.
ME), Search for the best driver for your device (Windows 98), or
Search for a suitable driver for my device (recommended) and click
<Next>.
6.
Windows 98 and Windows 2000 Professional users, check the CD-ROM
drive box and click <Next> to continue.
drive box and click <Next> to continue.