CALAMP WIRELESS NETWORKS INC. 1409290100 User Manual

Page of 31
26 
 
5  
T
T
r
r
o
o
u
u
b
b
l
l
e
e
s
s
h
h
o
o
o
o
t
t
i
i
n
n
g
g
 
 
5.1 
No IP connectivity 
If there is no IP connectivity between the Pico Base unit and the NMS, perform the following 
steps: 
1.  Interconnect computer and Pico Base Console connector (serial connection), located on the 
units’ bottom panel.  
2.  In the terminal type the command: showIPAddr. The Pico Base IP address will be 
displayed. 
3.  Try to ping the Pico Base unit address. 
4.  If connectivity is still not established, contact CalAmp customer support 
5.2 
No Serial Connection 
If there is no serial connection when using the serial cable perform the following: 
 
Verify IP connectivity using ping to the Pico Base unit IP address (see 5.1)
 
If there is no IP connectivity - verify the power connections. 
 
If the power connections are OK, however there is still no serial connection or IP 
connectivity, contact CalAmp customer support.