TransCore 05531 User Manual
9-3
Chapter 9
Troubleshooting and Maintenance
This chapter contains information for troubleshooting an Encompass
TM
4/4800 Multiprotocol Reader and performing minimal maintenance
checks. It also includes information for returning products for repair,
obtaining support, and contact information for providing feedback and
suggestions to TransCore.
checks. It also includes information for returning products for repair,
obtaining support, and contact information for providing feedback and
suggestions to TransCore.
Error Messages
The Encompass 4/4800 Multiprotocol Reader transmits an error message if a com-
mand received from the host is not a recognized command or if information supplied
with the command is not correct. The reader sends this message to diagnostic com-
mands if the reader fails the specified test.
mand received from the host is not a recognized command or if information supplied
with the command is not correct. The reader sends this message to diagnostic com-
mands if the reader fails the specified test.
contains a list of error messages.
Table 9-1 Error Messages
Error
Message
Description
Corrective Action
Error06
NVRAM parameters have been lost. The
Encompass 4/4800 Multiprotocol Reader
will not function properly because the RF
section is shut off until the frequency is
reset.
Encompass 4/4800 Multiprotocol Reader
will not function properly because the RF
section is shut off until the frequency is
reset.
Reset the frequency using command
#
#
642NN
.
Error07
The RF phase locked loop (PLL) has lost
lock and is unable to operate at its
intended frequency. RF output is disabled
while the Encompass 4/4800 Multiprotocol
Reader attempts to reset the PLL.
lock and is unable to operate at its
intended frequency. RF output is disabled
while the Encompass 4/4800 Multiprotocol
Reader attempts to reset the PLL.
for instructions.
Error08
The RF PLL has successfully regained
lock and has been reset to its proper
operating frequency. The RF section is
returned to its state prior to losing lock
(enabled/disabled).
lock and has been reset to its proper
operating frequency. The RF section is
returned to its state prior to losing lock
(enabled/disabled).
Error08
will only be
issued after
Error07
has been issued.
No action necessary; the previous error
has been corrected.
has been corrected.