Andrew Wireless Innovations Group MRB-PCS User Manual
Parts & Accessories Order Information
MR Booster Manual: Parts & Accessories ( MN001808-1, 7/99)
Parts-3
D.
Replacing Parts and Accessories
To order spare or replacement parts, refer to the following instructions:
I.
Exchange Procedures: Units Under Warranty
1
Failed MR Booster parts that are still under the manufacturer's warranty can be
exchanged by following these procedures:
exchanged by following these procedures:
1.
Obtain the model or part number of the MR Booster unit, as listed earlier
in this section.
in this section.
2.
Call the MIKOM Hotline at 1 (800) 800-3224. Be prepared to provide
the part number and any other pertinent information.
the part number and any other pertinent information.
3.
Repair parts/assemblies will be shipped. MIKOM will ship replacement
parts or assemblies with a Return Materials Authorization (RMA) form.
This form must be used to return failed parts or assemblies to MIKOM.
All parts are shipped next day air, free of charge, unless otherwise
instructed by the customer.
parts or assemblies with a Return Materials Authorization (RMA) form.
This form must be used to return failed parts or assemblies to MIKOM.
All parts are shipped next day air, free of charge, unless otherwise
instructed by the customer.
4.
Return failed parts/assemblies to MIKOM according to instructions on
the RMA form.
the RMA form.
+
The customer account will be billed for the full value of the
replacement part or assembly at the time of shipment. The account
will be credited (subject to inspection of the returned item) when
the failed parts/assemblies are received by MIKOM. For parts that
are ordered incorrectly and returned, a 10% restocking fee will be
assessed.
replacement part or assembly at the time of shipment. The account
will be credited (subject to inspection of the returned item) when
the failed parts/assemblies are received by MIKOM. For parts that
are ordered incorrectly and returned, a 10% restocking fee will be
assessed.
1
A copy of the Warranty is provided in the front of this manual, page iv