Andrew Wireless Innovations Group MRB-PCS User Manual
Parts & Accessories Order Information
Parts-4
MR Booster Manual: Parts & Accessories ( MN001808-1, 7/99)
II.
Exchange Procedures: Units No Longer Under Warranty
Selected units that are no longer under warranty can be replaced through the
MIKOM exchange program. This program permits customers to exchange a
failed part or assembly for a working part or assembly, for a charge. Contact
MIKOM, Systems Engineering Department, to determine which assemblies can be
exchanged under this program.
MIKOM exchange program. This program permits customers to exchange a
failed part or assembly for a working part or assembly, for a charge. Contact
MIKOM, Systems Engineering Department, to determine which assemblies can be
exchanged under this program.
To take advantage of this program, follow the procedures listed above under I.
Exchange Procedures: Units Under Warranty.
Exchange Procedures: Units Under Warranty.
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The customer account will be billed for the full value of the
replacement part or assembly at the time of shipment. The account
will be issued a core value credit (subject to inspection of the returned
item) when the failed part/assembly is received by MIKOM. The
customer account will be billed a nominal exchange charge . All parts
are shipped at the customer's expense. For parts that are ordered
incorrectly and returned, a 10% restocking fee will be assessed.
replacement part or assembly at the time of shipment. The account
will be issued a core value credit (subject to inspection of the returned
item) when the failed part/assembly is received by MIKOM. The
customer account will be billed a nominal exchange charge . All parts
are shipped at the customer's expense. For parts that are ordered
incorrectly and returned, a 10% restocking fee will be assessed.
III. Purchasing Spare Parts/Assemblies
Spare parts/assemblies for the MR Booster can be purchased by contacting
MIKOM at (440) 349-8677 or (800) 321-9977 for prices and delivery. Refer to
the list in Section C to identify specific parts.
MIKOM at (440) 349-8677 or (800) 321-9977 for prices and delivery. Refer to
the list in Section C to identify specific parts.
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Spare or replacement parts orders can be processed more efficiently
when items are identified by their part number. The Systems
Engineering Department of MIKOM can assist customers with
locating and verifying the correct part number. Customers should be
prepared to provide the unit model and serial number, which are
printed on labels affixed to each unit.
when items are identified by their part number. The Systems
Engineering Department of MIKOM can assist customers with
locating and verifying the correct part number. Customers should be
prepared to provide the unit model and serial number, which are
printed on labels affixed to each unit.
IV. Returning Products for Repair
Products under warranty will be repaired and returned at no charge; no purchase
order is required.
order is required.
For non-warranty repairs, a purchase order must be submitted in advance, and
shipping charges are paid by the customer. Repair estimates will be given if
requested. Products still under warranty but damaged by the customer are treated
as non-warranty repairs.
shipping charges are paid by the customer. Repair estimates will be given if
requested. Products still under warranty but damaged by the customer are treated
as non-warranty repairs.