Arlo Technologies Inc. 18200352 User Manual

Note: If the LED blinks blue slowly during the startup process and then shows a different color briefly 
before it turns off, you might have the LED turned off in your settings. If your camera is still offline and 
you missed the behavior that the LED was showing right before it turned off, repeat steps 1 and 2 and 
pay close attention to the LED. 

3.  If your camera is still offline, visit 

 to speak with an expert.

You must be logged in to the Arlo app to receive Arlo alerts on your smartphone or 
mobile device.  Arlo registers your device for push notification when you log in. If 
you used the logout option instead of simply exiting the app, you must log back in 
to the app. You receive Arlo alerts even if your device is sleeping.

If you did all of the following and are still not getting Arlo Go alerts, contact 
NETGEAR support.

Check the rules in your modes. Make sure that Push Notification is enabled in the 
Armed mode or in a custom mode if you created one. 

¾ To check push notification in the Armed mode setting:

1. Tap 

the 

Arlo icon 

 on your mobile device.

You can also enter 

in the address bar of a browser.

The Devices page displays. 

2.  Tap or click the Mode button.

A list of cameras displays.

3.  Select the Arlo Go camera.

A list of modes displays.

4.  Tap or click the Edit icon

next to Armed.

The Edit Rule page displays.

5.  Under Alert, make sure that the Push Notification check box is selected.

6.  Save your changes.

DRAFT