KEPID AMSTECH CO. LTD. EMU11A User Manual

Page of 55
5. Troubleshooting 
 
-48- 
 
 
 
 
5. Troubleshooting 
 
 
 
Symptom 
Corrective Action 
There is no measured data 
displayed in the monitoring 
program. 
1.  Check the cable connection status. 
2.  Check the communication port status. 
3.  Check the communication speed. 
Voltage Error 
1.  Check the cable wiring status. 
2.  Check the input voltage. 
Wrong 
Measurement 
Current Error 
Or  
Watt/var Error 
1.  Check the sensor wiring status. 
2.  Check the current flow of the sensor. 
3.  Check whether the sensor is open. 
Power Operation Error 
Check the input voltage. 
 
DANGER
 
When the above-mentioned actions cannot solve the problem, 
contact with the manufacturer or purchasing agent. In case of 
product disassembly or modification, it may cause personal 
damage due to product failure. In this case, you cannot receive 
warranty services.