Panasonic Corporation of North America 9TGCF-19D User Manual
27
Troubleshooting
n
Entering Password
On.the.[Enter.Password].
screen,.the.password.cannot.
be.entered.
l
. The.computer.may.be.in.ten-key.mode...
If.the.NumLk.indicator. .lights,.press.
NumLk
.to.disable.the.ten-key.mode,.and.then.
input.
Even.after.entering.the.pass-
word.(
)/.Locked
.
(
)/Type.your.
password,
.is.displayed.again.
l
. The.computer.may.be.in.ten-key.mode..
If.the.NumLk.indicator. .lights,.press.
NumLk
.to.disable.the.ten-key.mode,.and.then.
input.
l
. The.computer.may.be.in.Caps.Lock.mode..
If.the.Caps.Lock.indicator. .lights,.press.
Caps Lock
.to.disable.the.Caps.Lock.
mode,.and.then.input.
Cannot.log.on.to.Windows..
(“The.user.name.or.pass-
word.is.incorrect.”.is.dis-
played.)
l
. The.user.name.(account.name).includes.an.“@”.mark..
-..If.another.user.account.name.exists:.
Log.on.to.Windows.using.another.user.account.name,.and.delete.the.account.name.
that.includes.“@”..Then.create.a.new.account.name.
-..If.no.other.account.name.exists:.
You.need.to.reinstall.Windows.(è.page.23).
n
Shutting down
Windows.does.not.shut.
down.
l
. Remove.the.USB.device.and.the.ExpressCard.
l
. Wait.one.or.two.minutes..It.is.not.a.malfunction.
n
Display
No.display.
l
. The.external.display.is.selected..Press.
Fn
.+.
F3
.to.switch.the.display..Wait.until.the.
display.has.been.switched.completely.before.pressing.
Fn
.+.
F3
.again.
l
. When.using.an.external.display,
. Check.the.cable.connection.
. Turn.on.the.display.
. Check.the.settings.of.external.display.
l
. The.display.is.turned.off.by.the.power-saving.function..To.resume,.do.not.press.the.
direct.selection.keys,.but.press.any.other.key.like.
Ctrl
.
l
. The.computer.entered.sleep.(
)./standby.(
).or.hibernation.by.
the.power-saving.function..To.resume,.press.the.power.switch.
The.screen.is.dark.
l
. The.screen.is.darker.when.the.AC.adaptor.is.not.connected..Press.
Fn
.+.
F2
.and.adjust.
the.brightness..As.you.increase.the.brightness,.battery.consumption.increases.
You.can.separately.set.the.brightness.for.when.the.AC.adaptor.is.connected.and.when.
not.connected.
l
. Press
.
Fn
.
+
.
F8
.
to.turn.off.the.concealed.mode.
The.screen.is.disordered.
l
. Changing.the.number.of.display.colors.and.resolution.may.affect.the.screen..Restart.the.
computer.
l
. Connecting/disconnecting.an.external.display.may.affect.the.screen..Restart.the.com-
puter.
During.Simultaneous.display,.
one.of.the.screens.becomes.
disordered.
l
. When.using.the.Extended.Desktop,.use.the.same.display.colors.for.the.external.display.
as.those.used.by.the.LCD.
l
. If.you.continue.to.experience.problems,.try.changing.the.display..
.
Right-click.on.the.desktop,.and.click.[Graphics.Properties].-.[Display.Devices]..
.
Clicking.[start].-.[Control.Panel].-.[Other.Control.Panel.Options].-.[Intel(R).GMA.Driver.
for.Mobile].-.[Display.Devices].
l
.
.When.the.[Command.Prompt].is.set.to.“Full.Screen”.by.pressing.
Alt
+
Enter
,.the.picture.is.displayed.on.one.of.the.screens.only..When.the.window.display.is.
restored.by.pressing.
Alt
+
Enter
,.the.picture.is.displayed.on.both.screens.
l
. Simultaneous.display.cannot.be.used.until.Windows.startup.is.complete.(during.Setup.
Utility,.etc.).
The.external.display.does.
not.work.normally.
l
. If.the.external.display.does.not.support.the.power.saving.function,.it.may.not.work.nor-
mally.when.the.computer.enters.the.power.saving.mode..Turn.off.the.external.display.