MOIMSTONE CO. LTD WP300S User Manual
32
33
Supplement
04
Warranty
Failures of
performance
and features
when
products
have been
used in the
normal state
Exchange or Refund
Exchange or Free Repair
Exchange
Pay fee for Repair
and Exchange
Refund
Free Repair
Exchange or
Refund
Free Repair
Refund the amount
after depreciation
Repair with charge
Repair with charge
Repair with charge
Repair with charge
Repair with charge
Refund the amount after depreciation
10% of the amount after depreciation
10% of the amount after depreciation
N/A
Refund the amount after depreciation
Repair with charge
The Warrantor loses the product requested for repair.
The Warrantor does not have the parts to repair the product within the warranty period
The Warrantor has the parts for repair, but repair is impossible
The Warrantor does not have the parts to repair the product within the warranty period
The Warrantor has the parts for repair, but repair is impossible
Major repair within 10 days from the purchase
Major repair within 1 month from the purchase
Damages occurred during shipping or installation
An exchanged product requires major repair within 1 month of exchange date
If exchange is not possible
Major repair within 1 month from the purchase
Damages occurred during shipping or installation
An exchanged product requires major repair within 1 month of exchange date
If exchange is not possible
Same defect occurs 3 times
Same defect occurs 4 times
Different defects occur 5 times
Same defect occurs 4 times
Different defects occur 5 times
Repairable Case
Impossible to repair
Types of Damage
Compensation
Within Warranty
After Warranty
Free Service
Service Guidelines for manufacturer’s defects or spontaneous failure within the 12 month Warranty period.
Troubleshooting
Warranty
If your product does not work properly because of a defect
in materials or workmanship, Apivio Systems Inc. (referred
to as “the Warrantor”) will, at its option, either (a) repair your
product with new or refurbished parts, or (b) replace it with a
new or a refurbished product. Please see the chart on page
32 for details. 12 month Warranty period begins on the date of
original purchase. Proof of purchase required.
The decision to repair or replace will be made by the Warrantor.
Contact information: www.apivio.com
Treatment Before Disposal
Please dispose of this product according
to local municipal regulations, or recycle
where facilities exist.
Symptoms
Possible Solutions
Make sure you are connected to
a Service Provider.
Text message service Caller
Information does not display.
Press
+ [6. Display] +
[3. Display Settings] buttons to adjust
brightness of the screen.
Screen is too dark.
The battery life decreases over
time with normal use.
Please contact the Warrantor to
receive/ purchase a new battery.
Battery usage and
standby time is shorter.