Wuxi MitraStar Technology Co. Ltd DSL100HNUT1V3 User Manual

Chapter 27    Troubleshooting

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4 If you are trying to access the Internet wirelessly, make sure you have enabled the wireless LAN by 

the WPS/WLAN button or the Network Setting > Wireless > General screen.

5 Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again. 

6 If the problem continues, contact your ISP. 



I cannot access the Internet anymore. I had access to the Internet (with the Device), but my 

Internet connection is not available anymore.

1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick 

Start Guide and 

2 Turn the Device off and on. 

3 If the problem continues, contact your ISP. 



The Internet connection is slow or intermittent.

1 There might be a lot of traffic on the network. Look at the LEDs, and check 

. If 

the Device is sending or receiving a lot of information, try closing some programs that use the 

Internet, especially peer-to-peer applications. 

2 Turn the Device off and on. 

3 If the problem continues, contact the network administrator or vendor, or try one of the advanced 

suggestions.

• Check the settings for QoS. If it is disabled, you might consider activating it. If it is enabled, you 

might consider raising or lowering the priority for some applications. 



What factors may cause intermittent or unstabled wireless connection? How can I solve 

this problem?

The following factors may cause interference:

• Obstacles: walls, ceilings, furniture, and so on.
• Building Materials: metal doors, aluminum studs.
• Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless 

devices.