Schneider Electric Industries SAS 01-EM43 User Manual

Chapter 5 - Maintenance

EM4300 series user manual

7EN02-0356-00

Meter persistently synchronizing to line frequency

Green LED behavior:

Reset the meter. See “Resetting the meter” on page 18. If problem persists, contact
Technical Support.

Meter establishing internal communications and synchronizing to line frequency

Green LED behavior:

Reset the meter. See “Resetting the meter” on page 18. If problem persists, contact
Technical Support.

Intermittently changes from searching to joining, but does not pair

Red LED behavior changes between these two states

Relocate the gateway closer to the meter, or install a wireless repeater.

Negative or inconsistent values for power / energy

Check for correct voltage input connections and current sensor installation.

Resetting the meter

***MICHAEL - THIS IS FOR YOU. NEED TO DESCRIBE HOW TO RESET THE
METER USINGTHE MAGNET TO THE METER’S REED SWITCH. NEED TIMING
INFORMATION AND LED BEHAVIOR, ETC...

MIGHT WARRANT ITS OWN CHAPTER

OR POSSIBLY ONLY HAVE RESETTING AND FIRMWARE UPGRADE IN THE
MAINTENANCE SECTION

THEN HAVE A SEPARATE CHAPTER CALLED TROUBLESHOOTING (AND WHO
YOU GONNA CALL??? TECH SUPPORT!!!)***

Firmware upgrades

1 s

DRAFT

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