Zebra Mobility Services Platform 3 Control MSP3-CNTRL-SW-7500 User Manual

Product codes
MSP3-CNTRL-SW-7500
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We’re there to support you  
every step of the way
When you choose MSP3 as your mobility management  
solution, our services provide the help you need, 
when you need it. Five services practices — Design, 
Implementation, Management, Security and 
Support — provide the comprehensive framework 
to help you address every stage of your mobility 
deployment, from initial planning assessment and 
system design to actual deployment, ongoing 
training and day-to-day support. With our full 
complement of support services, you can get and 
keep MSP3 up and running at peak performance, 
maximizing the value of your investment:
•  Tiered MSP commissioning services combine 
server configuration, training, testing and a rapid 
deployment process into a single streamlined 
program, minimizing potential integration issues  
and reducing implementation time.
•  Seamless integration with Motorola’s support 
services, such as Mobility Services Platform  
Software Support, keeps all elements of your 
MSP3 solution working at peak performance.
Maximize the value of your 
mobile devices with this  
future-proof investment
Through years of experience as an industry leader, 
Motorola understands that cost-effective and 
efficient deployment and ongoing management of 
mobile devices is critical to maximizing the success 
of your mobility solutions. MSP3 has been designed 
to help businesses of all sizes, in all industries get 
the most value out of their mobility investments. 
Management time is minimized, improving the 
productivity of your IT department and reducing the 
cost of your mobility deployments. Device uptime is 
maximized, protecting the productivity of your mobile 
workforce and reducing the total cost of ownership 
(TCO) for your mobile devices and peripherals. 
The result is a rapid return on investment for your 
mobility solutions. And since MSP3 is infinitely 
scalable both in the quantity and type of devices and 
peripherals it can support, the investment you make 
today can serve your mobility solutions of tomorrow, 
for many years into the future.
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get all the information you need to troubleshoot — without ever touching the device. When it comes to 
troubleshooting, MSP3 provides IT with the same information they would see if they were physically handling the 
device — and more. IT can browse through all the files and software loaded on the device, the device registry, 
and a history of all the actions that have been performed on that device — from registry changes to software 
updates. In addition, IT can view the many metrics associated with the device —from charging times, the state 
of the backlight and remaining battery power to the amount of paper in a mobile printer. And metrics can be 
collected at whatever interval is required to identify the issue — for example, every minute for 15 minutes, or 
every hour over the course of a 24-hour day.