Palm Tungsten T5 User Manual

Page of 675
Tungsten™ T5 Handheld
593
CHAPTER 28
Common Questions
Synchronizing
I can’t synchronize my handheld with my computer.
 You must install the software installation CD before you can synchronize.
• Make sure the USB sync cable is connected 
securely. 
• Make sure the date on your computer matches the 
date on your handheld. 
• Read  the  HotSync log for the user account for 
which you are synchronizing. 
WINDOWS ONLY
Click the HotSync Manager 
 icon in the Windows 
taskbar in the lower-right corner of your screen. Make 
sure Local USB has a checkmark next to it. If not, 
click it.
 If you don’t see the HotSync Manager icon, click Start in the Windows taskbar, and then 
select Programs. Go to the palmOne program group and select HotSync Manager. 
MAC ONLY
• Make sure HotSync Manager is enabled: Open the Palm folder and double-click the HotSync 
Manager icon. On the HotSync Controls tab, be sure Enabled is selected. If it is not, click it. 
• Disconnect the USB sync cable from your computer, and then reconnect the cable and restart 
your computer.
Tip
Need more help with 
synchronizing your 
handheld? Open 
Palm Desktop software, 
go to the Help menu, and 
select HotSync Online 
Troubleshooting Guide.
NOTE
NOTE