Imagicle Blue's Attendant Enterprise, 1CAL IM166-1L Leaflet
Product codes
IM166-1L
The most complete and easy to use operator console for your company.
Customer call handling made easy
and effective
Blue’s Attendant Enterprise is the operator console
software solution that simplifies and improves in-
bound telephone traffic handling of your business.
Blue’s Attendant Enterprise will dramatically impro-
ve your customer servicxe level.
- professional and effective call handling
- no missed call
- reduced waiting queue and call park time
- advanced queue management
- high reliability
The operator’s job has never been this
easy
easy
Blue’s Attendant Enterprise simplifies the job for
all your company telephone operators. Managing
incoming calls has never been so easy: you will
see the name of the caller treated accordingly to
VIP status, check the status of your colleagues at a
glance and park or even transfer the call directly to
a busy extension (camp-on).
Purchase of expensive telephones and panels is not
required, thus dramatically allowing you to saving
on operator terminal consoles. Furthermore, as the
Product is licensed by concurrent users, you can
purchase a single license for workspaces shared by
several operators.
Integrates with Speedy Enterprise for your Com-
pany phonebook management, Blue’s Attendant
Enterprise allows you to search for a contact in a
click and immediately find out who is calling you.
Combined with Queue Manager Enterprise, it
makes up your ultimate operator console solution,
offering advanced queue and control features
(such as the Smart Park feature for parking a call
onto a specific extension).
Available for all: normally sighted,
partially sighted and blind operators
partially sighted and blind operators
Blue’s Attendant Enterprise is available for all
operators in combination with their own telepho-
ne set, thus guaranteeing accessibility for partially
sighted and blind operators (certified by the insti-
tute for blind people F. Cavazza).
Strongly disabled personnel can use this softwa-
re in combination with on or more auxiliary PC
interaction tools, especially Zoom Magnifier, Braille
Display and voice synthesizer.
Collaboration Solutions
ENTERPRISE