Philips Blu-ray Disc player BDP5320 BDP5320/F7 User Manual

 in the upper right hand corner 

of the TV screen.

The operation is not possible.

Buttons do not work or the unit 
stops responding.

To completely reset the unit, press and hold [

Q (standby/on)] on the front 

panel for 10 seconds to shut down the unit or unplug the AC cord from the 
AC outlet for 5-10 seconds.

Cannot find a JPEG file.

Make sure that the selected group (folder) does not contain more than 
9,999 files for BD / DVD / SD card, and 999 files for CD.
Make sure that the file extension is .jpg, .JPG, .jpeg or .JPEG.

Cannot find an MP3 and 
Windows Media™ Audio file.

Make sure that the selected folder does not contain more than 9,999 files for 
BD / DVD / SD card, and 999 files for CD.
Make sure that the file extension is .mp3 or .MP3 for MP3, and .wma or .WMA 
for Windows Media™ Audio.

Error message appears when I 
select “Auto” in the “Player Menu”.

Make sure that the unit is connected to the PHILIPS brand EasyLink TV and 
the “EasyLink (HDMI CEC)” is set to “On”.
This error message may appear when your TV’s OSD language is not 
supported by this unit.

Cannot connect to the network.

Check if the network connection is properly made.
Turn on the modem or router.
Check the network settings.
Check if the router and/or modem is correctly connected.
Check the “BD-Live Setting”.
When connecting directly to a modem via a LAN cable, you might need to 
power cycle the modem to reset settings on the modem.

Cannot use the wireless 
connection.

Check if the USB wireless LAN adapter is connected to the Wireless LAN terminal.
Use the supplied USB wireless LAN adapter.
Commercially available USB wireless LAN adapters are not supported.
Once you have activated the wireless connection please wait 30 seconds for 
the connection to be established after turning on the unit, before trying to 
access network features such as BD-Live, Netflix, CinemaNow, Blockbuster or 
vTuner.

Cannot connect to the network while 
my PC is connected to the network.

Check the content of your Internet service contract to see if your Internet 
Service Provider prevents multiple terminals connecting at the same time.

The capacity of the SD card 
decreased.

Data may be written to the SD card when a BD-video that supports the 
virtual package is used and an SD card is in the slot.

MPEG-2 video and audio on the SD 
card cannot be played back.

MPEG-2 is noncompliant on this unit.

The contents of the card cannot be 
read.

The card is not compatible or the contents on the card may be damaged.
Turn off and then turn the unit on again.

Cannot use the BD-Live function or 
download of data does not perform 
properly.

Insert an SD card with enough capacity(1GB or more).
Check if an SD card is correctly inserted.
Make sure the write-protect switch on the SD card is not enabled.

Cannot play back BD-video(BD-
ROM Profile 2.0).

Insert an SD card(1GB or more) which is formatted on this unit.
Some discs with BD-Live function require memory when playing back the 
content.
Do not remove the card during playback.
Make sure the write-protect switch on the SD card is not enabled.

Cannot use Netflix feature.

Netflix is available only in the United States.
Check if the network connection is properly made.
Visit netflix.com/Philips on your PC and become a Netflix member.

Cannot add movies or TV episodes 
to the instant Queue.

Visit netflix.com on your PC.
Adding movies or TV episodes on this unit is not available.

Even though the speed of the 
Internet connection improves 
during playback, the picture quality 
of Netflix streaming movie does not 
improve. 

The picture quality does not change during playback.

The picture quality differs depending on the speed of Internet connection 
at the time of loading.