Unify OpenScape Business V1 L30250-U622-B577 User Manual
Product codes
L30250-U622-B577
• UC also has provision on the main-
board for up to 50 users (UC Smart).
For multiple UC users and further
UC functionality (UC Suite) there are
extensions by a UC Booster Card
(for up to 150 users) or a UC Booster
Server (for up to 500 users).
Your sales partner will assist you
with selection of the appropriate UC
solution.
For multiple UC users and further
UC functionality (UC Suite) there are
extensions by a UC Booster Card
(for up to 150 users) or a UC Booster
Server (for up to 500 users).
Your sales partner will assist you
with selection of the appropriate UC
solution.
• UC software and hardware incl.
Drag&Drop conference and Multi-
media Contact Center for all models
media Contact Center for all models
• All communication interfaces need-
ed for the diverse and heteroge-
neous requirements exist: IP, digital,
analog and DECT, as well as all cur-
rent trunk interfaces for voice com-
munication.
neous requirements exist: IP, digital,
analog and DECT, as well as all cur-
rent trunk interfaces for voice com-
munication.
Unified Communication
& Collaboration
& Collaboration
Unified Communication (UC) is a tech-
nology for enhancement of communi-
cation in enterprises and integrates
various communication media into a
standardized application environ-
ment. OpenScape Business simplifies
business processes in enterprises, for
instance through continuous presence
management, e. g. automatically for-
ward calls to your cell phone when you
are out of the office. But the provision
of dial-in conferences, personal Voice-
mail (voice box), personal fax message
box, Instant Messaging (IM), use of the
cell phone as a telephone system ex-
tension, Contact Center, Video and
Web Collaboration are also combined
in this standardized solution. UC opti-
mizes business processes, work time is
saved, employees are more satisfied,
and enterprises become more profit-
able.
nology for enhancement of communi-
cation in enterprises and integrates
various communication media into a
standardized application environ-
ment. OpenScape Business simplifies
business processes in enterprises, for
instance through continuous presence
management, e. g. automatically for-
ward calls to your cell phone when you
are out of the office. But the provision
of dial-in conferences, personal Voice-
mail (voice box), personal fax message
box, Instant Messaging (IM), use of the
cell phone as a telephone system ex-
tension, Contact Center, Video and
Web Collaboration are also combined
in this standardized solution. UC opti-
mizes business processes, work time is
saved, employees are more satisfied,
and enterprises become more profit-
able.
Presence
Keep up-to-date on the availability and
reachability of your team, even when
they are at different sites!
reachability of your team, even when
they are at different sites!
Use automatically generated presence
state announcements to inform exter-
nal callers of your status, e. g. "In a
meeting until 12 o'clock". This also fa-
cilitates making work more effective,
because your customers can decide
what they would like to do: Leave a
message or contact a colleague.
Change your presence status using the
UC client or telephone. By linking to
the Outlook Calendar and the calendar
for Mac (Ical), the presence state is set
automatically when certain keywords
are entered in the appointment.
state announcements to inform exter-
nal callers of your status, e. g. "In a
meeting until 12 o'clock". This also fa-
cilitates making work more effective,
because your customers can decide
what they would like to do: Leave a
message or contact a colleague.
Change your presence status using the
UC client or telephone. By linking to
the Outlook Calendar and the calendar
for Mac (Ical), the presence state is set
automatically when certain keywords
are entered in the appointment.
Drag&Drop Conferences
Save travel costs, exchange informa-
tion fast and effectively: Use the con-
ference capabilities in OpenScape
Business for this!
tion fast and effectively: Use the con-
ference capabilities in OpenScape
Business for this!
No manual setup of conferences on the
telephone: Setup conferences very eas-
ily with a few clicks in your UC client,
or extend a 2-party call from the pop-
up to a conference. Select whether, as
the conference manager, you would
like to start a spontaneous or a planned
telephone conference – with or with-
out Web Collaboration.
telephone: Setup conferences very eas-
ily with a few clicks in your UC client,
or extend a 2-party call from the pop-
up to a conference. Select whether, as
the conference manager, you would
like to start a spontaneous or a planned
telephone conference – with or with-
out Web Collaboration.
Favorites List
Save the phone numbers of your most
important business partners and fel-
low workers in your personal favorites
list!
important business partners and fel-
low workers in your personal favorites
list!
This allows you to establish contact
quickly without wasting time search-
ing for the phone number.
quickly without wasting time search-
ing for the phone number.
Directories
Automatically search all linked phone
books (directories in the system, Ex-
change; linked via LDAP or the Open-
Directory Service) with one query!
This guarantees minimum effort when
searching for a contact.
books (directories in the system, Ex-
change; linked via LDAP or the Open-
Directory Service) with one query!
This guarantees minimum effort when
searching for a contact.
Dialing by Mouse Click
You find the phone number of a cus-
tomer in an e-mail or in the internet
and would like to make contact. No
problem: Highlight the phone number
and then dial it automatically! You
don't lose any time due to having to key
in the phone number on the tele-
phone.
tomer in an e-mail or in the internet
and would like to make contact. No
problem: Highlight the phone number
and then dial it automatically! You
don't lose any time due to having to key
in the phone number on the tele-
phone.
Call Journal
Who has called and who have I not
reached? The Call Journal informs you
of this at all times and lets you make
contact with a click.
reached? The Call Journal informs you
of this at all times and lets you make
contact with a click.
Status-Based Call Forwarding
Do you redirect your telephone, to
your cell phone for instance, when you
are out of the office? You forget to do
this sometimes? Then automatic call
forward will help you. When you set
your presence state to "Out of Office"
for instance, your calls are automati-
cally forwarded to your cell phone. Of
course the mobile client also allows
you to do this comfortably when you
are on the road.
your cell phone for instance, when you
are out of the office? You forget to do
this sometimes? Then automatic call
forward will help you. When you set
your presence state to "Out of Office"
for instance, your calls are automati-
cally forwarded to your cell phone. Of
course the mobile client also allows
you to do this comfortably when you
are on the road.
CallMe!
You are in a hotel, still have to make
some business call, and are reluctant to
take on additional costs? No problem,
"CallMe!" helps.
some business call, and are reluctant to
take on additional costs? No problem,
"CallMe!" helps.
When "CallMe!" is enabled, you can
dial your contact in the UC client.
OpenScape Business then calls you in
your hotel room and connects you
with your business partner. Your com-
pany pays for the costs of the call, and
you save time.
dial your contact in the UC client.
OpenScape Business then calls you in
your hotel room and connects you
with your business partner. Your com-
pany pays for the costs of the call, and
you save time.