Gigaset DX800A S30853-H3100-D201 User Manual

Product codes
S30853-H3100-D201
Page of 191
147
Customer Service & Assistance
Gigaset DX800A all in one / IM-NORD EN / A31008-N3100-R201-2-SM19 / appendix.fm / 18.04.11
V
e
rsion 4, 16.0
9
.2005
You hear an error tone when keying in informa-
tion
 (a descending tone sequence).
Action has failed/invalid input. 
¥
Repeat the process. 
Watch the display and refer to the user guide 
if necessary.
No time is specified for a message in the call list. 
Date and time have not been set.
¥
Set date/time or 
¥
Activate synchronisation with a time server 
on the Internet via the Web configurator. 
An answering machine announces "PIN is incor-
rect" during remote operation.
 
You have entered the wrong system PIN.
¥
Repeat input of system PIN. 
An answering machine is not recording any 
messages/has switched over to announce only.
 
Its memory is full.
¥
Delete old messages.
¥
Play back new messages and delete.
An answering machine will not record a call or 
ends the recording.
 
1. An error tone sounds and the display shows 
Not possible
¥
You are making the call via a broadband 
connection. A recording is not possible in 
this case. The attempt by the base to 
establish a non-broadband connection 
instead has failed. 
2. The display shows AM memory full - Delete 
messages.
The answering machine's memory is full. 
¥
Delete messages and then start recording 
again.
Or: 
¥
End the call, delete old messages on the 
answering machine and then re-establish 
the connection. 
Firmware update or VoIP profile download is 
not carried out.
1. If Currently not possible is displayed, the VoIP 
connections may be busy or a download/
update is already being carried out.
¥
Repeat the process at a later date.
2. If File unreadable is displayed, the firmware 
file may be invalid. 
¥
Use only the firmware available on the 
preconfigured Gigaset configuration 
server.
3. If Server not accessible is displayed, the 
download server may not be accessible. 
¥
The server is currently not accessible. 
Repeat the process at a later date. 
¥
You have changed the preconfigured 
server address. Correct the address. Reset 
the base, if necessary. 
4. If Transmission error XXX is displayed, an 
error has occurred during the transmission of 
the file. An HTTP error code is displayed for 
XXX. 
¥
Repeat the process. If the error occurs 
again, consult the Service department. 
5. If Check IP settings is displayed, your base 
may not be connected to the Internet.
¥
Check the cable connections between the 
base and router and between the router 
and the Internet. 
¥
Check whether the base is connected to 
the LAN i.e., it can be reached at its IP 
address. 
You cannot establish a connection to the base 
with your PC's Web browser.
¥
When establishing a connection, check the 
base's local IP address that has been entered. 
You can check the IP address on your base 
¥
Check the connections between the PC and 
the base. Transmit a ping command to your 
base e.g., from your PC (ping <base's local IP 
address>). 
¥
You have tried to reach the base via a secure 
http (https://...). Try again with http://....