Gigaset DX800A S30853-H3100-D201 User Manual

Gigaset DX800A all in one / IM-NORD EN / A31008-N3100-R201-2-SM19 / appendix.fm / 18.04.11

V

e

rsion 4, 16.0

9

.2005

If you have any questions about the use of 
your base, visit our website at 

for assistance 24/7. The table below contains 
a list of common problems and possible 
solutions.

¥

Reset the Bluetooth headset (see the user 
guide for your headset).

¥

Delete registration data from the base by 
deregistering the device 

Repeat the registration process 

.

The display is blank. 

1. The base is not connected to the mains power 

supply. 

Check the mains connection 

2.  The backlight is deactivated because a time 

control was activated 

¥

Press any key on the base to temporarily 
activate the display backlight.

Or:

Deactivate the time control 

1. Handset is out of the range of the base.

¥

Move the handset closer to the base.

2. Range of the base has been reduced as 

Eco Mode is active.

¥

Deactivate Eco Mode 

reduce the distance between the handset 
and the base.

3.  The handset has not been registered to the 

base or was deregistered due to the registra-
tion of an additional handset (more than 
six DECT registrations).

Register the handset with the base 

4. The firmware is currently being updated.

¥

Please wait until the update is complete. 

5. Base is not switched on.

Check the power adapter for the base 

The base does not ring. 

1. The ringer is switched off.

¥

Activate the ringer 

.

2. Call divert set for "All Calls".

¥

Deactivate call divert 

.

3. The connection on which the call is received is 

not assigned to the base as a receive connec-
tion.

¥

Change the assignment of receive connec-
tions 

The display shows "Please check phone connec-
tion". 

Connector to the telephone network may not be 
plugged in.

Check the telephone connection 

.

You cannot hear a ringer/dialling tone from the 
fixed line. 

The supplied phone cable is not being used or 
the phone cable may be faulty.

¥

Replace the phone cable. When purchasing 
from a phone retailer, ensure the cable has 
the correct jack pin connections 

.

Phone does not ring after setting up the 
ISDN phone number (MSN). 

The area code has been stored with the MSN.
 

£

Save MSN without area code.

Features are not activated.
 

£

Query with the network provider.

You have entered the wrong system PIN.

¥

Repeat input of system PIN. 

The other party cannot hear you. 

You have pressed the mute button 

P. 

The base is "muted".

¥

Unmute the microphone 

Calling Line Identification is not enabled.

¥

The caller should ask the network provider to 
enable Calling Line Identification.