Gigaset SL 375 SL375 User Manual

Product codes
SL375
Page of 76
33
SMS (text messages)
Gigaset SL370/SL375 / GBR / A31008-M1903-L101-1-7619 / sms_BRD_neutral.fm / 6.7.07
Ve
rs
ion 4,
 16
.09.
2005
SMS troubleshooting
Error codes when sending
Self-help with errors 
The following table lists error situations 
and possible causes and provides notes on 
troubleshooting.
E0 Calling Line Identification permanently 
withheld (CLIR) or Calling Line 
Identification not activated.
FE Error occurred during SMS transfer.
FD Connection to SMS centre failed, see self-
help.
You cannot send messages.
1. You have not requested the CLIP service 
(Calling Line Identification Presentation).
¥
Ask your service provider to enable this 
service.
2. SMS message transmission has been inter-
rupted (e.g. by a call).
¥
Re-send the SMS.
3. Network provider does not support this fea-
ture.
4. No number or an invalid number is entered 
for the SMS centre set as the active send 
service centre.
¥
You receive an incomplete SMS.
1. Your phone's memory is full.
¥
Delete old SMS messages (page 29).
2. The service provider has not yet sent the 
rest of the SMS.
You have stopped receiving SMS messages.
1. You have changed the ID of your mailbox.
¥
Give your SMS contacts your new ID or 
undo the change (page 31).
2. You have not activated your mailbox.
¥
Activate your mailbox (page 31).
3. Call diversion is activated with 
When: All Calls
 
or the call diversion 
All Calls
 is activated for 
the network mailbox. 
¥
Change the call diversion.
The message is played back.
1. The "display call number" service is not acti-
vated.
¥
Ask your service provider to activate this 
function (chargeable).
2. Your mobile phone operator and your fixed 
network SMS service provider have not 
agreed on a co-operation.
¥
Obtain information from your fixed net-
work SMS service provider.
3. Your terminal is recorded by your SMS pro-
vider as having no fixed network SMS func-
tionality, i.e. you are no longer registered 
with the provider.
¥
Obtain information from your fixed net-
work SMS service provider.
¥
Have the device (re-)registered to 
receive SMS messages.
Messages are only received during the day.
The terminal is recorded in your SMS pro-
vider's database as having no fixed network 
SMS functionality, i.e. you are no longer 
registered with the provider.
¥
Obtain information from your fixed net-
work SMS service provider.
¥
Have the device (re-)registered to 
receive SMS messages.