HP LaserJet 9040 Printer Q7697A#425 Leaflet

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Q7697A#425
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© 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change 
without notice. The only warranties for HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed as constituting an additional 
warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
This customer's results depended upon its unique business environment, the way it used HP products and services
and other factors. These results may not be typical; your results may vary.
4AA1-9865ENW, May 2008
Recently, HP partnered with CH2M HILL in a special
electronics take-back event in which CH2M HILL
employees were encouraged to bring in their home
electronics for recycling. The event was so successful
they loaded 20 palettes on a truck for recycling. “It set
a precedent and hopefully it’s something we’ll be able
to do every year,” says Lisa Dunkin, co-leader of
CH2M HILL’s IT representation on the EMS Team.
Dunkin’s co-leader Crader also cites HP’s attention to
environmentally conscious product design and
packaging. “Power consumption is always an issue. So
is product profile—reducing them in size, using fewer
materials and packaging. That is a big challenge we
face with our vendors; there’s so much waste in the
packaging, so much Styrofoam. In contrast, HP ships
some of its products in reusable wooden crates.” 
CH2M HILL’s MPS contract calls for four-hour onsite
response time. But that doesn’t even begin to tell the
story. The relationship has evolved from its simple
maintenance and repair roots to an ongoing multi-
dimensional collaboration, says IT Manager Carlson.
CH2M HILL meets with its HP single point of contact
every six months to review service statistics—bringing
valuable visibility to the installed equipment base.
Other MPS advantages include easy access to highly
trained technicians, the ability to order supplies
electronically, and end-user delight with equipment
that’s reliable, environmentally responsible and easy to
use. In fact, Carlson says, environmental awareness
has become an important employee recruitment tool. 
“A major benefit of the HP MPS program is that you
have a lot of visibility as to what’s happening in your
installed equipment base in terms of usage and
service. Other advantages include highly trained
technicians, the ability to order supplies electronically,
and end-user ease with reliable equipment.”
Rhonda Carlson, IT Manager, CH2M HILL Companies,
Ltd., Denver
“We have a continuous feedback with HP,” Carlson
says. “The HP product teams come out to our offices to
understand how we work, what we like about the
products and ways to improve. It’s great when a
manufacturer takes your business and environmental
concerns as their own, and makes improvements
based on your recommendations. HP really
understands what partnership is all about.”