Philips HD3620 HD3620/25P1 Data Sheet

 10 

 Hand in the cooling element at an official collection point for 

chemical waste.

If you need information or if you have a problem, contact us online at 

www.philips.com or call the PerfectDraft call centre. Their phone number 

is 078-250159 (Belgium), 01801-324000 (Germany) or 0900-2224222 

(Netherlands).

When you take the appliance to your dealer or a Philips service centre for 

determination of the cause of the problem, also bring the tube and the keg.
guarantee restrictions
Your guarantee becomes invalid if: 

 - you do not use the appliance according to the instructions in this user 

manual.

 - you use damaged kegs in this appliance. 

 - you do not install the kegs according to the instructions in this user 

manual.

 - you use kegs from other suppliers than the ones mentioned in this user 

manual.

 

, The kegs and tubes are not covered by this guarantee.

If you are unable to solve the problem with the information below, 

contact us online at www.philips.com or call the PerfectDraft call centre 

at 078-250159 (Belgium), 01801-324000 (Germany) or 0900-2224222 

(Netherlands). 

Problem

Solution

appliance general
It is not possible to close 

the doors.

Make sure you push down the blue locking levers until they are in 

horizontal position before you close the doors.
Make sure the tube is placed correctly in the tap unit and the tap handle is 

in upright position. See chapter ‘Preparing for use’, section ‘Placing the tube 

into the tap unit’.
Make sure the tap unit is placed correctly on the keg.

There is frost on the keg or 

on the appliance.

Unplug the appliance and let the keg or appliance defrost. Dry 

the appliance or keg with a cloth.
Make sure that the doors are properly closed. For instructions on how to 

close the doors, see the chapter ‘Preparing for use’, section ‘Placing the keg 

into the appliance’. It is normal for some frost to be present on the back 

of the keg.

Beer leaks out of the 

appliance.

Make sure that the tap unit and the tube are placed correctly (see chapter 

‘Preparing for use’, sections ‘Placing the tap unit onto the keg’ and ‘Placing 

the tube into the tap unit’).

19