IBM Disk drive RDX 500 GB 362550X User Manual

IBM

Product codes

362550X

Using

the

RDX

utility

software

The

RDX

utility

software

is

a

Windows

application

that

you

can

use

to

diagnose

problems

with

the

drive.

Use

the

RDX

utility

to

perform

the

following

tasks:

v

Identify

the

RDX

drive

that

is

attached

to

your

server.

v

Retrieve

device

and

cartridge

status

information.

v

Test

the

drive

and

the

cartridge.

v

Upgrade

the

drive

firmware.

See

the

software

documentation

that

comes

with

the

drive

for

more

information

about

using

the

utility

software.

Using

the

RDX

backup

software

The

RDX

drive

is

compatible

with

backup

software

that

supports

removable

disk

media.

See

the

software

documentation

that

comes

with

the

drive

for

more

information

about

using

the

backup

software.

Solving

problems

Error

conditions

are

indicated

by

entries

in

the

Windows

Application

Error

log,

error

messages

that

are

displayed

on

the

screen,

and

the

LED

on

the

front

of

the

RDX

drive.

For

more

information

about

the

LED

indications,

see

lists

problems

that

might

occur

with

the

RDX

drive

and

potential

solutions.

Table

3.

Problems

and

solutions

Problem

Solution

The

RDX

drive

is

not

working,

and

the

power-indicator

LED

is

flashing

amber.

The

error

was

caused

by

one

of

these

conditions:

v

The

drive

cannot

eject

the

cartridge

because

of

an

obstruction.

v

The

internal

electronics

are

damaged

or

malfunctioning.

To

remove

a

stuck

cartridge,

see

the

instructions

for

manual

ejection

in

Figure

8.

Ejecting

a

cartridge

Chapter

3.

Using

the

RDX

drive

11