Whirlpool Conservator CAWX629JQ1 User Manual

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Is the drain hose clogged, or the end of the drain hose 
more than 72 in. (183 cm) above the floor?
See the Installation Instructions for proper installation of drain 
hose.

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Is the lid open?
The lid must be closed during operation. 

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Is there excessive sudsing?
Always measure detergent. Follow manufacturer’s directions. 
If you have very soft water, you might need to use less 
detergent. 

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Is your voltage low?
Check your electrical source or call an electrician. Do not use 
an extension cord. 

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Is the top of drain hose lower than the water level in 
washer?
The top of the hose must be higher than the water level in the 
washer for proper operation. See the Installation Instructions.

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Does the drain hose fit too tightly in the standpipe, or is it 
taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal 
the drain hose with tape. The hose needs an air gap. See the 
Installation Instructions.

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Is the load balanced and the washer level?
The wash load should be balanced and not overloaded.

The washer must be level. The front feet should be properly 
installed and the nuts tightened. Reset the rear leveling legs 
(if needed). See the Installation Instructions. 

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Did you completely remove the yellow shipping strap with 
cotter pins?
See the Installation Instructions. 

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Gears are engaging after the drain and before spin.
These are normal washer noises.

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Check the following:
Are the fill hoses tight? Are the fill hose washers properly 
seated? Is the drain hose clamp properly installed? See the 
Installation Instructions.

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Is the sink or drain clogged?
Sink and standpipe must be able to handle 17 gallons (64 L) 
of water per minute.

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Is water deflecting off the tub ring or the load?
Center the tub before starting the washer. 

The wash load should be balanced and not overloaded. The 
fill or spray rinses can deflect off the load.

The washer must be level. The front feet should be properly 
installed and the nuts tightened. Reset the rear leveling legs 
(if needed). See the Installation Instructions. 

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Check household plumbing for leaks. 

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Was the washer basket pulled forward during loading?
The wash load should be balanced and not overloaded. Push 
the basket to the center before starting wash.

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Is the load balanced and the washer level?
The wash load should be balanced and not overloaded.

The washer must be level. The front feet should be properly 
installed and the nuts tightened. Reset the rear leveling legs 
(if needed). See the Installation Instructions. 

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The washer basket moves while washing. 
This is normal.

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Your washer uses cold rinse water.
Cold rinses leave loads wetter than warm rinses.

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Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy, 
synthetics). Also sort by color.

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Did you overload the washer?
The wash load must be balanced and not overloaded. Lint 
can be trapped in the load if overloaded. Wash smaller loads.

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Check the following:
Was paper or tissue left in the pockets?

Did you use enough detergent? Follow manufacturer’s 
directions. Use enough detergent to hold the lint in the water.

Is your water colder than 70°F (21°C)? Wash water colder 
than 70°F (21°C) may not completely dissolve the detergent.

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Did you follow the manufacturer’s directions when adding 
detergent and fabric softener?
Measure detergent and fabric softener. Use enough detergent 
to remove soil and hold it in suspension.

Dilute fabric softener and add to the rinse portion of a cycle 
only. Do not drip fabric softener on clothes.

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Is there above average iron (rust) in water?
You may need to install an iron filter.

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Did you properly sort the load?
Sort dark clothes from whites and lights.

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Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.

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Did you unload the washer promptly?
Unload the washer as soon as it stops.

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Did you overload the washer?
The wash load must be balanced and not overloaded. Loads 
should move freely during washing.

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Was the wash water warm enough to relax wrinkles?
If safe for the load, use warm wash water.

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Are the hot and cold water hoses reversed? 
Check to be sure the hot and cold water hoses are connected 
to the right faucets. See the Installation Instructions.