Whirlpool Conservator CAWX629JQ1 User Manual

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Load is tangled or twisted
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads 
should move freely during washing.
Did you wrap items around the agitator?
Drop items loosely into the washer. Do not wrap items around 
the agitator. 
Gray whites, dingy colors
Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a 
load. Sort dark clothes from whites and lights.
Was the wash temperature too low?
Use warm washes if safe for the load. 
Did you use enough detergent, or do you have hard 
water?
Use more detergent for washing heavy soils in cold or hard 
water.
Are the hot and cold water hoses reversed? 
Check to be sure the hot and cold water hoses are connected 
to the right faucets. See the Installation Instructions.
Garment damage
Check the following:
Were sharp items removed from pockets before washing? 
Empty pockets, zip zippers, snap or hook fasteners before 
washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing? Mend rips and broken 
threads in seams before washing.
Did you overload the washer?
Loads should move freely during washing.
Did you properly add chlorine bleach?
Do not pour chlorine bleach directly on load. Wipe up bleach 
spills. Undiluted bleach will damage fabrics.
Did you follow the manufacturer’s care label instructions?
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If 
you still need help, follow the instructions below. 
When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you 
only use Factory Specified Parts. These parts will fit right and 
work right because they are made with the same precision used 
to build every new CROSLEY
®
 appliance. To locate replacement 
parts in your area, call our Customer Interaction Center telephone 
number or your nearest designated service center.
For assistance or service
Call the Customer Interaction Center at 1-800-253-1301.
Our consultants provide assistance with:
Features and specifications on our full line of appliances
Installation information
Use and maintenance procedures
Accessory and repair parts sales
Specialized customer assistance (Spanish speaking, hearing 
impaired, limited vision, etc.)
Referrals to local dealers, repair parts distributors, and 
service companies 
Whirlpool designated service technicians are trained to fulfill the 
product warranty and provide after-warranty service, anywhere in 
the United States.
To locate the Whirlpool designated service company in your area, 
you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to us with any 
questions or concerns at:
Crosley Distribution Center
c/o Correspondence Dept.
675 North Main Street
Winston-Salem, NC 27102-2111
Please include a daytime phone number in your correspondence.
Gearcase assembly covered by your warranty