Sony PCS-G70 User Manual
PCS-G70/G70P
3-863-237-11 (1)
Y:\04C08060_passage\EDIT\10OTH.FM
masterpage:Left
209
Troubleshooting
No connection.
Some of the system settings are not
correct.
correct.
The IP address and network mask
are not set correctly (when using
LAN).
are not set correctly (when using
LAN).
Ask the system administrator to set
them correctly (page 59).
them correctly (page 59).
The LAN or ISDN cable is
disconnected.
disconnected.
The LAN or ISDN cable is
connected to the incorrect
connector.
connected to the incorrect
connector.
The LAN or ISDN cable is down.
Replace the cable with a new one.
The cable exclusively designed for
the ISDN connection is used for
LAN connection (when using
LAN).
the ISDN connection is used for
LAN connection (when using
LAN).
Use the cable for LAN connection.
Incorrect type of cable (cross or
straight cable) is used for the LAN
or ISDN connection.
straight cable) is used for the LAN
or ISDN connection.
Use the correct type of cable.
The DSU is turned off.
Turn on the DSU.
If you disconnect the
communication with an abnormal
procedure, e.g., unplugging an
ISDN cable or turning off the
system during communication, you
may not connect to the ISDN line
for a while (when using ISDN).
communication with an abnormal
procedure, e.g., unplugging an
ISDN cable or turning off the
system during communication, you
may not connect to the ISDN line
for a while (when using ISDN).
Turn off the power of the system and
wait for a few minutes before turning
it on again.
wait for a few minutes before turning
it on again.
If you repeat plugging/unplugging
or turning on/off, you may not
connect to the network for a while
(when using LAN).
or turning on/off, you may not
connect to the network for a while
(when using LAN).
Turn off the power of the system and
wait for a few minutes before turning
it on again.
wait for a few minutes before turning
it on again.
LAN connection timeout (when
using LAN).
using LAN).
Try again later.
Packet for videoconferencing is not
acceptable under the current LAN
environment (when using LAN).
acceptable under the current LAN
environment (when using LAN).
Consult with the system administrator
so that the packet for
videoconferencing becomes
acceptable under your LAN
environment.
so that the packet for
videoconferencing becomes
acceptable under your LAN
environment.
The remote terminal is not turned
on.
on.
Ask the remote party to turn on the
terminal.
terminal.
It takes a long time for the remote
party to be able to answer from the
standby mode.
party to be able to answer from the
standby mode.
Ask the remote party to cancel the
standby mode.
standby mode.
The remote party is in
communication with another party.
communication with another party.
Call the remote party after they end
the communication with another
party.
the communication with another
party.
Symptom
Cause
Solution