VeriFone Vx510 User Manual

Page of 50
V
ERI
F
ONE
 S
ERVICE
 
AND
 S
UPPORT
Accessories and Documentation
40
O
MNI
 5
XXX
 
AND
 V
X
5
XX
/V
X
6
XX
 I
NSTALLATION
 G
UIDE
c
.
Address the Subject box with to “VeriFone MRA Dept.”
Reference the model and part number in the Note box.
3
Describe the problem(s).
4
Provide the shipping address where the repaired or replacement unit must be 
returned.
5
Keep a record of the following items:
Assigned MRA number(s).
VeriFone serial number assigned to the V
x
5xx/V
x
6xx terminal, smart 
battery, or sled module you are returning for service or repair (terminal 
serial numbers are located on the bottom of the unit.
Shipping documentation, such as air bill numbers used to trace the 
shipment.
Model(s) returned (model numbers are located on the VeriFone label on 
the bottom of the V
x
5xx/V
x
6xx terminal).
Accessories
and
Documentation
VeriFone produces the following accessories and documentation for the 
V
x
5xx/V
x
6xx terminal. When ordering, please refer to the part number in the left 
column. 
VeriFone online store at
 
USA – VeriFone Customer Development Center, 800-VeriFone (837-4366), 
Monday - Friday, 7 A.M. - 8 P.M., Eastern time 
International – Contact your VeriFone representative 
Power Pack
Contact your local VeriFone distributor to determine which power pack or 
power cord fits your needs.
CPS10936-3A
DC power pack (universal)
21973-01
AC power cord (US)
Thermal Printer
Paper
CRM0039-01
CRM0039 in 30-roll bulk package 
CRM0040
High-grade thermal printer paper, 57 mm (2.24-inch) width, 
25-meter (82-feet) length; single roll; Available in 20-roll or 
50-roll bulk packages
NOTE
One MRA number must be issued for each V
x
5xx/V
x
6xx terminal you return to 
VeriFone, even if you are returning several of the same model.