VeriFone Vx510 User Manual

O

MNI

 5

XXX

 

AND

 V

X

5

XX

/V

X

6

XX

 I

NSTALLATION

 G

UIDE

The V

x

6xx smart battery must initially receive a full charge to calibrate its full 

charge capacity.

When the V

x

5xx/V

x

6xx terminal display screen does not show correct or clearly 

readable information:

Check terminal power connection.

Remove and reapply power to the terminal.

Check all cable connections and verify that the telephone line is properly 

connected.

If the problem persists, contact your local VeriFone service provider.

If the terminal does not dial out:

Check the telephone line connections.

Check that the telephone line is working by plugging it into a working 

telephone and listening for a dial tone. 

Replace the telephone cable that connects the terminal with a cable you know 

is working correctly.

If the problem persists, contact your local VeriFone service provider.

If the printer does not work properly:

Check battery status or terminal power connection. The printer will not print if 

there is an insufficient charge remaining in the battery to complete the print 

operation. (For V

x

6xx terminals only.)

Check if the printer is out of paper and that the roll is properly installed. Open 

the paper roll cover and install a new roll of printer paper or ensure that the roll 
is feeding from the bottom.

Verify that the printer roller and paper roll dust cover are properly installed.

If the problem persists, contact your VeriFone distributor or service provider.

Allow the V

x

6xx terminal to remain connected to the power pack for 6 hours to 

ensure the battery receives a full charge.

Conserve battery power by turning the V

x

6xx terminal off when not in use. If the 

terminal will not be used for several days, remove the battery from the terminal as 
it continues to discharge even when the terminal is turned off.

The V

x

6xx terminal automatically shuts off when the smart battery reaches the 

critically low charge state. If this occurs, the smart battery must recharge a 
minimum of 1/2 hour before it can power the terminal. It may take several 
recharge attempts to reset the safety circuit when charging a smart battery that 
has been discharged below this critical state.