Sony SE366 User Manual

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Appendix
Gigaset SE366 WLAN / englisch / A31008-M1063-R101-4x-7619 / appendix.fm / 13.11.2008
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Troubleshooting
This section describes common problems and their solutions. The Gigaset SE366 WLAN 
is easy to monitor thanks to its LED displays. Problems can be quickly identified. If you 
cannot solve connection problems after checking the LED displays, please consult the 
other sections shown in the following table. 
Symptom
Possible cause and remedial actions
Power lamp does not 
light up.
No power supply.
ì
Check whether the mains adapter is connected to 
the Gigaset SE366 WLAN and a power outlet.
ì
Check whether the power outlet and the mains 
adapter are working properly. If the mains adapter 
is not working properly, contact our customer care 
unit (see page 104).
The LAN LED on a connected 
device does not light up.
No LAN connection.
ì
Make sure that the connected device is 
switched on. 
ì
Check whether the Ethernet cable is plugged in.
ì
Check that you are using the right cable type 
(CAT5) and that the cable is not too long (<100 m). 
ì
Check that the network card on the connected 
device and the cable connections are not defective. 
If necessary, replace a defective network card or 
cable.
ì
Use the Windows device manager (My Computer – 
Properties) to check whether the network card is 
functioning. If you see a red cross or a question 
mark, then the driver may not have been installed 
or there is a resource conflict. Follow the Windows 
instructions to remedy the problem.