Socket Mobile 7 User Manual

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SYMPTOM:  
While scanning with the CHS, I turned off the Pocket PC, or my 
Pocket PC entered suspend mode. Now my Pocket PC won’t turn on 
again. 
 
POSSIBLE REASONS 
SOLUTION 
This is a known problem with the 
Widcomm stack (built into HP 
h221X iPAQ Pocket PCs with 
ROM version 1.00). 
Soft reset the Pocket PC by 
pressing the reset button. 
 
SYMPTOM:  
While scanning with the CHS, I turned off the Pocket PC, or my 
Pocket PC entered suspend mode. Now the CHS won’t reconnect to 
my Pocket PC. 
 
POSSIBLE REASONS 
SOLUTION 
There is a problem with the 
Widcomm stack on some Pocket 
PCs where the CHS can be 
discovered but fails to 
communicate. Affected units 
include the HP iPAQ models 
h221X with ROM version 1.10 
and h1945. 
Soft reset the Pocket PC by 
pressing the reset button. 
70 | APPENDIX F TROUBLESHOOTING