SeaLand 1 2500 Series User Manual

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10
 TROUBLESHOOTING
 
1.  Vacuum pump will not run.
 
 
 
 
 
 
 
2.  Vacuum pump will not  
shut off.
3.  Vacuum pump is running too 
slow,  overheating, blowing 
fuses or circuit breaker.
 
4.  Toilet will not flush.
5.  Tank will not discharge us-
ing dockside pump (model 
2520/2521).
a.  No electrical power.
b.  Loose or broken electrical wiring.
c.  Improper electrical connections.
d.  Faulty vacuum switch.
e.  Faulty motor. 
f.  Shut-down relay prevents pumping. 
g.  Replace motor. 
h.  Cassette tank not fully engaged in 
docking platform. 
a.  A vacuum leak exists in system.
b.  Insufficient vacuum (pump creates less 
than 10 inches Hg).
c.  Faulty vacuum switch (pump creates 
more than 10 inches Hg).
d.  Diaphragm not pumping. 
e.  Blockage in inlet of vacuum pump.
a.  Motor is worn or defective.
b.  Plugged vent line or vent filter.
c.  Improper wire size. 
d.  Improper voltage.
e.  Vacuum pump clogged with tissue.
a.  There is a blockage in the toilet.
b.  Hose between toilet and cassette tank 
is collapsed or kinked.
c.  Foreign objects were flushed, causing 
blockage in system. 
d.  Pump will not run.
a.  Tank is not adequately vented.
b.  Blockage in check valve at tank outlet.
c.  Blockage at bottom of discharge  
diptube inside the tank.
a.  Check input power, circuit breaker 
and fuse.
b.  Tighten or reconnect wires at docking 
platform.
c.  Be sure power wires and wires at 
vacuum switch are connected to 
proper terminals.
d.  Replace vacuum switch. 
e.  Replace motor. 
f.   Empty the cassette tank. If cassette 
is not seated in docking platform 
properly, put cassette tank back into 
docking platform until locking latch 
engages. 
g.  Charge battery. 
h.  Engage cassette tank until latch 
secures tank to platform. 
a.  Check for vacuum leaks in system 
with vacuum gauge tester.
b.  Isolate cassette tank (remove elbow 
assembly) and use vacuum gauge to 
check vacuum capability. Could be 
worn valves.
c.  Replace vacuum switch.
d.  Tighten set screw in eccentric to mo-
tor shaft. Otherwise, check for dam-
age to diaphragm and motor shaft. 
Replace if necessary. 
e.  Clear blockage from pump inlet. 
a.  Check motor and replace if  
necessary.
b.  Disassemble and clean out vent line. 
Replace vent filter if  
necessary.
c.  Wire size too small. Check  
“Electrical Installation” section  
for proper wire size.
d.  Check input power for low voltage.
e.  Remove and clean pump  
assembly.
a.  Open flush ball and check the  
1-inch (25mm) orifice at the bottom of 
the base for blockage and dislodge it. 
Never use drain-opening or other 
household plumbing chemicals.
b.  Inspect hose and replace if collapsed 
or kinked.
c.  Clear foreign objects from system. 
DO NOT flush any non-dissolving 
items (i.e. sanitary napkins, facial  
tissue, wet strength tissue, paper  
towels, etc.) or excessive tissue. 
Before flushing solids, be sure to add 
water by lifting the flush lever. 
d.  See problem 1. 
a.  Open flush valve in toilet by pressing 
on pedal.
b.  Disassemble the check valve and 
remove blockage.
c.  Remove diptube from tank and clear 
blockage. 
 
Problem 
Possible Cause 
Service Instructions
 TROUBLESHOOTING