Tektronix AD007 User Manual
AD007 User Manual
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Appendix D: Troubleshooting
If you experience communication problems to and from the adapter,
use the information in this section to help identify the nature of the
problem before calling for service.
use the information in this section to help identify the nature of the
problem before calling for service.
Power On and Status
The power on and status indicators can help identify problems with
the hardware, firmware, physical connections, or network settings.
See Table 12 for a list of possible problems.
the hardware, firmware, physical connections, or network settings.
See Table 12 for a list of possible problems.
Table 12: Power on and status problems
Symptom
Possible cause(s)
Corrective action(s)
No indicators light
No AC power connection to
the power supply
the power supply
No DC power from the
power supply
power supply
Recheck connections to DC
input, AC adapter, and AC
power
input, AC adapter, and AC
power
Defective AC adapter
Power supply failure in
AD007 adapter
AD007 adapter
Contact service and return
defective module(s)
defective module(s)
POWER indicator is green,
LAN-Link indicator is red,
LAN indicator is off,
GPIB indicator is off
LAN-Link indicator is red,
LAN indicator is off,
GPIB indicator is off
No network connection
Check for missing or loose
LAN connection
LAN connection
Check LAN connection for
traffic
traffic
POWER, GPIB, LAN, and
LAN LINK indicators are all
amber
LAN LINK indicators are all
amber
Hardware Failure
Contact service and return
defective adapter
defective adapter