Optibase MGW 2400 WMT User Manual
Chapter 5
• Troubleshooting
110
The Problem Possible Cause
Possible Solution
I cannot start
a multicast
stream.
a multicast
stream.
•
The required
NSC file may not
be reachable
NSC file may not
be reachable
•
Make sure that the desired
NSC file's location belongs to
MGW 2400's workgroup and
VLAN. An error message may
appear in this case. For
instructions, refer to page 88.
NSC file's location belongs to
MGW 2400's workgroup and
VLAN. An error message may
appear in this case. For
instructions, refer to page 88.
The external
WMS server
cannot be
reached
WMS server
cannot be
reached
•
The WMS server
may be offline or
not reachable.
may be offline or
not reachable.
•
Make sure that the relevant
WMS server is properly
configured and resides in
MGW 2400's workgroup and
VLAN.
WMS server is properly
configured and resides in
MGW 2400's workgroup and
VLAN.
I cannot write
to a file (*.asf
file output).
to a file (*.asf
file output).
•
The location you
specified cannot
be reached or the
response time is
too long.
specified cannot
be reached or the
response time is
too long.
•
Make sure that you choose a
drive in a location that
belongs to MGW 2400's
workgroup and VLAN. For
instructions, refer to page 90.
drive in a location that
belongs to MGW 2400's
workgroup and VLAN. For
instructions, refer to page 90.
Error Messages
Error messages with explanations and workarounds can be
found in the MGW 2400 EMS help system.
found in the MGW 2400 EMS help system.