Q-See QX628 Technical Manual
87
5 Common Question and Answer
1. As the administrator changed or forget password reason, can not
enter the program, what will I to do?
Answer: the computer has to have been installed Office2000 at first, then
enter the attendance program installing catalog, find the att2000.mdb file,
double-click, and find the ‘userinfo’ list in the appear interface,
double-click, to find ‘securityflags’ word, cancel all figure of list in the
sentence (15 indicate administrator).
2. How does to clean the register of attendance administrator?
Answer: can use communication of attendance device between
computers, after it’s successful, enter attendance device management
interface, click on the ‘cancel administrator’ button, able to clean
attendance device administrator, after to break out connection, then can
enter attendance device menu style.
3. I forget the password of database, how to do?
Answer: enter ‘maintenance and setting’ of management program, click
on the ‘setting password of database’, then have no need to verify old
password, so can set up new password of database.
4. Some time it is difficult to register or contrast in the independently
enter the program, what will I to do?
Answer: the computer has to have been installed Office2000 at first, then
enter the attendance program installing catalog, find the att2000.mdb file,
double-click, and find the ‘userinfo’ list in the appear interface,
double-click, to find ‘securityflags’ word, cancel all figure of list in the
sentence (15 indicate administrator).
2. How does to clean the register of attendance administrator?
Answer: can use communication of attendance device between
computers, after it’s successful, enter attendance device management
interface, click on the ‘cancel administrator’ button, able to clean
attendance device administrator, after to break out connection, then can
enter attendance device menu style.
3. I forget the password of database, how to do?
Answer: enter ‘maintenance and setting’ of management program, click
on the ‘setting password of database’, then have no need to verify old
password, so can set up new password of database.
4. Some time it is difficult to register or contrast in the independently
attendance device, how I to solve?
Answer: in the condition, there are two ways to solve, one way is that put
finger on front head or nose to rub some times, enhance finger wet for
register and contrasting; two way is that put finger on fingerscan for
more 1 to 2 second time when attendance device appear’ please take
away finger, the method can enhance success.
finger on front head or nose to rub some times, enhance finger wet for
register and contrasting; two way is that put finger on fingerscan for
more 1 to 2 second time when attendance device appear’ please take
away finger, the method can enhance success.
The both ways have nothing to do, can use ID code plus password to
register.
5. The liquid screen is too dim, If it can be modifying, or not?
Answer: the liquid screen is not adjusted by user, it is need that returns
our company to adjust by engineer.
6. How to use the business check-in and business check-out?
Answer: when the staff need to go out, the staff should check -out on
attendance device. When the staffs come back, select business check-in.
5. The liquid screen is too dim, If it can be modifying, or not?
Answer: the liquid screen is not adjusted by user, it is need that returns
our company to adjust by engineer.
6. How to use the business check-in and business check-out?
Answer: when the staff need to go out, the staff should check -out on
attendance device. When the staffs come back, select business check-in.