Q-See QX628 Technical Manual

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7.  While inquire attendance record, selected the highest department, 
selected all staff, why cannot see record, but it’s true display that 
saved downloading data? 
Answer: (1) it is maybe the data record time expire inquire range, want to 
watch the origin record time, must open attendance database 
(att2000.mdb), enter check-in-out list, can see all origin record, prove 
that origin attendance record is in the range which you inquire, specific 
attention year; 
(2) it is maybe that add a highest department after the general 
company name was canceled, finish installing the default highest 
department general company can not be cancel, but it is able to be 
modify in attendance. 
 
8.  I have done shift, why no the result of account and statistics indicate 
leave, come late, gone early? 
Answer: first enter management to check the setup shift, in normal 
condition the name of shift corresponding right time box appear in blue 
color, if there isn’t any problem, enter staff shift list, watch the starting 
date of staff shift, the starting date is before the account and statistics 
time range, isn’t it? If it isn’t, arrange shift again, fix new starting date. 
 
9.  How to cancel the schedule which has been set up? 
Answer: you can ahead add a empty schedule, then use the empty 
schedule change the schedule wich will be cancel in arranging staff, enter 
schedule management to cancel corresponding schedule, OK. 
 
10.  Why the data which has been loaded down and stored record is litter 
than loaded down data? 
Answer: while loaded down and record, the attendance program can 
determine loaded down record, the repeat record will be cancel 
automatically, the stored record will not be store again. 
 
11.    Why the loaded record appear, but cannot find it while inquire? 
Answer: confirm time range you inquire is accord with attendance time 
of loaded record, or it’s not. can watch attendance record day, month, 
year, after loaded down record, or open database (att2000.mdb), enter 
check-in-out scheduler, can see all origin record, confirm time of 
attendance origin record is among the range of inquire, pay attention