Jenoptik 10.0Z3 User Manual

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APPENDIX
APPENDIX
TROUBLESHOOTING
Problem
Cause
Solution
Power does not turn 
on.
Battery is inserted in the wrong 
direction.
Reload battery in the correct direction.
Batteries are dead.
Replace or recharge batteries.
The battery compartment door 
is open.
Make sure the battery compartment door 
is securely closed.
The camera does not 
take pictures.
The flash is charging.
Wait for the flash to charge.
Memory is full.
Insert a new memory card.
Memory card is not formatted 
correctly.
The card may be detective, use a new 
card.
Image is not recorded 
when the shutter 
button is pressed.
The Flash is charge.
Wait for the flash to charge.
Memory is full.
Insert a new memory card.
The flash does not 
fire
Flash is set to OFF.
Set the flash to any mode except off.
Image is blurry or out 
of focus.
The camera was moving when 
the image was captured.
Hold the camera steady when shooting 
picture.
The subject was beyond the 
range within which the camera 
can focus.
Turn the Macro mode on to ensure the 
subject is within 5 cm (zoom out) or 25 
cm (zoom in). Do not use Macro mode 
when shooting distant subjects.
Image is not 
displayed on the LCD 
monitor.
A memory card with non-DCIF 
images (recorded with other 
camera) is loaded.
This camera cannot display non-DCIF 
images.
Recorded images are 
not saved in memory.
The camera was turned 
off/powered down before the 
image was stored in memory.
If the battery low indicator appears on 
the LCD monitor, replace the battery 
immediately.
Cannot transfer 
images to a computer 
after connecting the 
USB cable.
USB driver is not installed.
Install the USB driver before you 
connect the camera to a computer / turn 
the camera on.