Mustek PP7000-II User Manual

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Before putting back the paper roll for printing, alcohol 
solvent must be dried completely. 
D. 
TROUBLE SHOOTING 
This section gives solutions to some printer problems you 
may have. 
1. 
General Problems 
No LED lights up on control panel when switched on –
Make sure that the power supply cables are correctly plugged into 
the printer, the power adaptor and to the power outlet. Make sure 
that power is supplied to the power outlet. If the outlet is 
controlled by a switch or timer, try use another outlet. 
2. 
Printing Problems 
Nothing can be printed with ERROR LED ON – Check 
the Paper Out LED. If it is ON, most probably the paper roll is not 
installed or is at or near the end. Install a new paper roll. If the 
Paper Out LED is OFF, please check if the print hood is properly 
closed. There are 2 internal check points inside the printer to 
assure the locking of the hood for a decent printing. Therefore any 
dislocation of the hood may cause an error status and inhibition to 
printing.  Press down the hood at middle of the opening when 
closing it till it audibly clicks into place. If both situations are not 
the cause, please try pulling the hood lock forward. If the top 
hood won’t release automatically, check for paper jam described 
in next item. 
If there is no paper jam and the printer has been printing for 
quite a period of time, the print head may be overheated. It will 
usually cool back in few minutes and the printing will resume. 
 
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