Hughes DW6000 User Manual

b. In the 

Dial-up settings

 section, make sure 

Never dial a 

connection

 is selected. 

c. Click on 

LAN Settings

. The LAN Settings window 

appears. 

d. Make sure all checkboxes are unchecked. 
e. Click on 

OK

 to close all windows.

You should now be able to access the Control Center. If you 
cannot, contact installer support.

If a device other than a computer is connected to the DW6000, 
the Control Center is probably never accessible. However, you 
can still use the LED indicators to troubleshoot, as described 
below.

If the DW6000 is not operating normally and the receive LED is 
not lit, take the following steps:

• Check all cable connections. See Figure 63. Tighten any that 

seem loose.

• If the LED still does not come on, power cycle the DW6000 

by unplugging the power cord from the wall outlet or surge 
protector, waiting ten seconds, and plugging it back in.

• If the problem persists, contact installer support.

Often, if the Receive LED is not lit, the other LEDs will not 

be lit either.

If the System LED is not on, but the Transmit and Receive LEDs 
are on, there may be a problem at the NOC. Take the following 
steps.

• Wait a while. If there is a problem at the NOC, it will soon be 

corrected and the System LED will come on. You can then 
resume normal operation.

• If the LED does not come on after you have waited a while, 

power cycle the DW6000 by unplugging the power cord from 
the wall outlet or surge protector, waiting ten seconds, and 
plugging it back in.

• If the problem persists, contact installer support.