Hach sc1000 User Manual

A message window informs the user about sc1000 controller problems. The message 
window pops up, when a probe error/warning has occurred.

Confirm messages with the 

 button: The message is recognized and not stored 

in the message list.

Cancel messages with the 

 button: The message is stored in the message 

list. 

Open the message list with SENSOR STATUS, MESSAGE LIST.

The format and contents of the message description vary and depend on the message 
type (

). 

sc1000 does not answer an 
incoming call.

Select SYSTEM SETUP, GSM MODULE, EXTERNAL DIAL-UP and select the 
“Allow” option.

Service login is not possible via GSM 
connection.

Select SYSTEM SETUP, GSM MODULE, EXTERNAL DIAL-UP and select the 
“Allow” option.

Login is not possible via GSM 
connection.

Select SYSTEM SETUP, BROWSER ACCESS and set a LOGIN PASSWORD.

GSM module does not get network 
access.

Try another location for a better radio reception.
Try to use an external antenna.

sc1000 does not send SMS 
messages for configured 
errors/warnings/events.

Select SYSTEM SETUP, GSM MODULE, SMS DESTINATION, SMS DESTINATION 
and check the SMS LIMIT.
Select SYSTEM SETUP, GSM MODULE and check the SMS PROVIDER #. If correct 
number is not known, contact the GSM service provider. 

PIN configured correctly, but 
STATUS displays WRONG PIN.

The SIM may be blocked because the PIN was entered wrong three times. Remove 
the SIM card and put it into a cell phone. Try to enter the PIN. If the SIM card is 
blocked, enter the PIN’s PUK-Code (Personal Unblocking Code). If no PUK is 
available, contact the GSM service provider. If the SIM card works in the mobile 
phone, try again in the sc1000 controller. 

Error

A significant problem, such as loss of functionality.
An error is marked red.

Warning

An event that is not necessarily significant, but may cause a 
possible future problem. 
A warning is marked yellow.