Clarion CZ702 Car CD/MP3 Player CZ702 User Manual

Page of 23
English
17
CZ702
6. TROUBLE SHOOTING
GENERAL
Problem
Cause
Measure
Unit can not power on.
Unit fuse blown.
Replace with new fuse of correct rating.
Car battery fuse blown.
Replace with new fuse of correct rating.
Unit can not power on.
Nothing happens 
when buttons are 
pressed.
Display is not 
accurate.
The microprocessor has 
malfunctioned due to noise, etc.
Turn off the power and remove the DCP.
Press the [RESET] button with a thin rod.
Note:
When the [RESET] button is pressed, turn off
the ACC power.*
* When the [RESET] button is pressed,
frequencies of radio stations, titles, etc. stored in 
memory are cleared.
No/low audio output.
Improper audio output connection. Check wiring and correct.
Volume set too low.
Increase volume level.
Speakers damaged.
Replace speakers.
Heavily biased volume balance.
Adjust the channel balance to center position.
Speaker wiring is in contact with 
metal part of car.
Insulate all speaker wiring connections.
Poor sound quality or 
distortion.
Non-standard disc used.
Use a standard disc.
Speaker power rating does not 
match unit.
Replace speakers.
Wrong connections.
Check wiring and correct.
Speaker is shorted.
Check wiring and correct.
Unit resets itself when 
engine is off.
Incorrect connection between ACC 
and Battery.
Check wiring and correct.
DISC Player
Problem
Cause
Measure
Disc cannot be 
loaded.
Another disc is already loaded.
Eject the disc before loading the new one.
There is an object install installed 
the unit.
Remove the object inside the unit.
Sound skips or is 
noisy.
Compact disc is dirty.
Clean the compact disc with a soft cloth.
Compact disc is heavily scratched 
or warped.
Replace with a compact disc with no 
scratches.
Sound is bad when 
power is first turned 
on.
Condensation may form on the internal 
lens when the car is parked in a 
humid place.
Let dry for about 1 hour with power on.
USB Devices
Problem
Cause
Measure
USB device cannot be 
inserted.
The USB device has been 
inserted with wrong direction.
Reversing the connection direction of the USB 
device, try it again.
The USB connector is broken.
Replace with a new USB device.
USB device is not 
recognized.
The USB device is damaged.
Disconnect the USB device and reconnect. If the 
device is still not recognized, try replacing with a 
different USB device.
Connectors are loose.
No sound heard with the 
display “No File
” shown.
No MP3/WMA file is stored in the 
USB device.
Store these files properly in the USB device.
Sound skips or is noisy.
MP3/WMA files are not encoded 
properly.
Use MP3/WMA files encoded properly.
Bluetooth
Problem
Cause
Measure
Cannot pair the 
Bluetooth enabled 
device with the car 
audio system.
The device does not support the 
profiles required for the system. Use another device to connect.
The  Bluetooth  function  of  the 
device is not enabled.
Refer to the user manual of the device for how to 
enable the function.
The audio quality 
is poor after 
connection with a 
Bluetooth-enabled 
device.
The internal microphone gain is 
not set correctly.
Adjust the gain of the internal microphone in System 
Setup.
The  external  microphone  is 
not  set  correctly  nor  properly 
positioned.
Adjust  the  gain  and  position  of  the  external 
microphone.
For example, stick the microphone onto the dashboard 
so it is close to the driver.
SiriusXM Advisory Messages 
Message 
Description 
CHEK TUNER Check the SiriusXM tuner connection on the back of the unit to ensure that its correctly 
connected. 
CHK ANTENA
Ensure the SiriusXM antenna cable is connected to the SiriusXM tuner correctly. 
Check the SiriusXM antenna wire for breaks or sharp bends. Replace the antenna if necessary. 
Press RESET located….. If the message remains, the antenna may have been damaged. 
NO SIGNAL
The vehicle must be outside, and the antenna must have a clear view of the southern sky.
The magnetic antenna must be mounted on the outside of the vehicle for the best reception.
CHAN UNSUB This channel is not included in your SiriusXM subscription plan. 
Call 1-800-XM-RADIO (1-800-967-2346) to subscribe. 
  
CH UNAVAIL
This channel is not a valid SiriusXM channel.
The  channel  number  has  been  entered  incorrectly,  or  the  channel  was  removed  from  the 
SiriusXM channel lineup
CH LOCKED
The selected channel has been locked by the parental controls, or a mature channel has been 
selected. 
A prompt to enter the unlock code will appear. Enter the unlock code as described on page 13. 
SUBSCRIPTN 
UPDATED
An update to your SiriusXM subscription has been received by the SiriusXM tuner.  Press any 
button to continue.