FIC A360 User Manual
Troubleshooting and Repair
Table 6-1(b)
POST Error Messages
Message Possible
Cause
Action
Timer 2 failure
The timer chip has failed.
Check the system board. Turn
the power off, then back on
again. If the problem persists,
contact qualified service
personnel.
the power off, then back on
again. If the problem persists,
contact qualified service
personnel.
F2 to enter ROM-based
SETUP
SETUP
Invalid configuration
information must be changed.
information must be changed.
You must run SETUP utility and
correct configuration
information.
correct configuration
information.
Invalid configuration
information - please run
SETUP
information - please run
SETUP
Display adapter is configured
incorrectly.
incorrectly.
Memory size is incorrect.
Wrong number of diskette
drives.
drives.
Other configuration errors.
Run the SETUP utility.
Keyboard clock line failure
The keyboard, the keyboard
cable connection, or the
keyboard controller is
defective.
cable connection, or the
keyboard controller is
defective.
Make sure the keyboard cable
and keyboard are connected
properly. Check the keyboard
controller and the system
board. Turn the power off, then
back on again. If the problem
persists, contact qualified
service personnel.
and keyboard are connected
properly. Check the keyboard
controller and the system
board. Turn the power off, then
back on again. If the problem
persists, contact qualified
service personnel.
Keyboard data line failure
The keyboard controller
firmware has failed.
firmware has failed.
Check the keyboard controller
and system board. Turn the
power off, then back on again.
If the problem persists, contact
qualified service personnel.
and system board. Turn the
power off, then back on again.
If the problem persists, contact
qualified service personnel.
Keyboard stuck key failure
A key is jammed.
Locate the jammed key and fix
it. Make sure the keyboard
cable and keyboard are
connected properly. Turn the
power off, then back on again.
If the problem persists, contact
qualified service personnel.
it. Make sure the keyboard
cable and keyboard are
connected properly. Turn the
power off, then back on again.
If the problem persists, contact
qualified service personnel.
Memory failure at hex-
value, read hex-value,
expecting hex-value
value, read hex-value,
expecting hex-value
Circuitry associated with the
memory chips has failed.
memory chips has failed.
Turn the power off, then back
on again. If the problem
persists, contact qualified
service personnel.
on again. If the problem
persists, contact qualified
service personnel.
Unexpected interrupt in
protected mode
protected mode
Hardware interrupt or NMI
occurred while in protected
mode.
occurred while in protected
mode.
Check the timer chip or the
interrupt controller on the
system board.
interrupt controller on the
system board.
Real time clock failure
The RTC or battery failed.
Run SETUP and turn the power
off and on. If the problem
persists, replace the RTC
battery. If the problem remains,
contact qualified service
personnel.
off and on. If the problem
persists, replace the RTC
battery. If the problem remains,
contact qualified service
personnel.
FIC A360 Service Manual 6-3