AT&T Conversant VIS Adjunct Switch 585-350-812 User Manual

ASAI Administration

The Domain Administration screen is used to instruct the VIS adjunct on how to 
handle a call that was offered to a specific domain.  For voice-response applica-
tions, there may be only one entry of type ACD to which the VIS service is 
assigned. 

Other domain types that may be administered through the Domain Administration 
screen and assigned only non-voice response (data only) services include the fol-
lowing:

■

ACD — A domain type which processes information from the PBX associ-
ated with calls distributed on an ACD split on the switch.

■

VDN — A domain type which processes information from the PBX associ-
ated with a call processing vector (VDN) on the switch.

■

RTE — A domain type which processes route requests from the switch.

■

CTL — A domain type which processes information from the PBX for calls 
transferred from the VIS (using the A_Tran action) to an extension which is 
not associated with an ACD or VDN domain already monitored by the VIS.

To open the Domain Administration screen from the ASAI Administration screen, 
highlight “Domain Administration” and then press 

.The Domain Administra-

tion screen appears.  Figure 4-9 shows an example of the Domain Administration 
screen with domain information displayed.

ENTER

NAME        TYPE          EXT            SERVICE              STATUS

ACD001
VDN001
CTL001
RTE001
ACD002

ACD
VDN
CTL
RTE
ACD

3982
4002
ANY
4005
7392

VIS
vdn-serv
ctl-serv
rte-serv
acd-serv

inserv
manoos
inserv
inserv
inserv

  HELP                                                                                          CANCEL                       CHG-KEYS

Please highlight the item you want and press a function key.