Airis VC10HD User Manual

Page of 210

When using the camcorder:
Problem
Cause
Solution
Cannot use the flash strobe.
If the battery icon indicates 
low battery, the flash strobe 
may be disabled due to insuf-
ficient voltage.
Replace the battery.
The camcorder does not 
respond to any action during 
operation.
The camcorder encounters 
software failure.
Remove the battery pack and 
replace it into the compart-
ment. Then power on the 
camcorder.
The recorded pictures appear 
too blurred.
The focus is not correctly set.
Adjust the focus to an ap-
propriate position.
The recorded pictures or 
video clips appear too dark.
The environment of shooting 
or recording does not have 
adequate light.
Use flash strobe when taking 
pictures. Add extra light 
sources when recording 
video clips.
Noises occur when viewing 
images on the LCD screen or 
on the computer.
The flicker setting does not 
match the standard of the 
country you are staying.
Adjust the flicker setting.
 
For 
more information, please 
refer to the “
Flicker Settings” 
table.
I want to restart the se-
rial number of the file name 
(IMG_xxxx).
The counting of the serial 
number is handled by the 
camcorder firmware.
Use the camcorder “
Format” 
function to format the card.
I convert a media file and
name it as IMG_xxxx.* (xxxx
indicates number). Then I
copy the file to the camcorder
but cannot find it on the
camcorder.
There is another file with
duplicate serial number
(e.g. IMG_0001.MP4 and
IMG_0001.JPG), or the file
type is not supported.
Give the file a distinctive
serial number and make sure
the file type is supported by
the camcorder.