Airis VC10HD User Manual

I cannot view the video clips 

on my computer.

Driver or software is not 

installed on the computer.

Install Direct X 9.0c or above 

and Windows Media 9.0 
Codecs

 to solve this problem. 

Install the software and driver 

in the bundled CD, or go to 

http://www.microsoft.com to 

download the required files. 

Please refer to "Copying files 

to your computer".

Driver installation failed.

The installation is terminated 

abnormally.

Remove the driver and other 

related programs. Follow 

the installation steps in the 

manual to re-install the driver.

The camcorder has been 

connected to the PC via the 

USB cable before installing 

the driver.

Install the driver before plug-

ging in the USB cable.

The TV screen does not 

display after connecting the 

camcorder to the TV.

The camcorder is not cor-

rectly connected to the TV.

Reconnect the camcorder to 

TV correctly.

A conflict with other installed 

camcorder or capture device 

occurred.

The device is not compatible 

with the camcorder.

If you have any other 

camcorder or capture device 

installed in your computer, 

please completely remove 

the camcorder and its driver 

from the computer to avoid 

the conflict.

Noises occur on my computer 

screen when using Video 

Conferencing.

The flicker setting does not 

match the standard of the 

country you are staying.

Adjust the flicker setting.

 

For 

more information, please 

refer to the “

Flicker Settings” 

table.

The contents in this manual are subject to change without prior notification.