Adtran 619510003-1A User Manual
Enterprise Communications Server
Overview
619510003-1A
Copyright © 2009 ADTRAN, Inc.
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greeting, or temporary recording to a caller that encounters the element in a service.
The values that are available using the Value Selector depend on how your service and system are set up.
For example, to use database values, a database element must be included in the service. To specify Gather
Digits values, a Gather Digits element must be included in the service.
For example, to use database values, a database element must be included in the service. To specify Gather
Digits values, a Gather Digits element must be included in the service.
Allowing callers to make temporary recordings within a service
Some elements allow you to select audio files such as announcements, greetings, database values, or
temporary recordings. Using the Record Announcement element, a caller can record audio into a
temporary recording, and elements like Play Announcement can be used to play the audio.
temporary recordings. Using the Record Announcement element, a caller can record audio into a
temporary recording, and elements like Play Announcement can be used to play the audio.
Temporary recordings exist only for the duration of the service. That is, when a service starts, no
temporary recordings exist. If a caller makes a temporary recording, the recording is stored in a temporary
file that can be played by another element. All temporary recordings are discarded when the service ends.
Up to ten temporary recordings can be created.
temporary recordings exist. If a caller makes a temporary recording, the recording is stored in a temporary
file that can be played by another element. All temporary recordings are discarded when the service ends.
Up to ten temporary recordings can be created.
Temporary recordings can be referenced in the following elements:
• Play Announcement element
• Menu element
• Send Email element (custom)
• Record Announcement element
• Add Data element
• Update Data element
• Menu element
• Send Email element (custom)
• Record Announcement element
• Add Data element
• Update Data element
To use database values and elements, your system must be licensed for database
integration.
integration.
In order to use the Add Data and Update Data elements, your system must be licensed
for database integration.
for database integration.