Adtran 619510003-1A User Manual

Enterprise Communications Server

 Caller Options

619510003-1A

Copyright © 2009 ADTRAN, Inc.

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4. Do one of the following:

• If you have the sender’s Calling Line ID, press 1 to call back the sender.
• If the sender’s telephone number is in your contacts list, press 2 to call back the sender at any of 

the numbers listed.

• If you want to call a separate number in your contacts list, press 3 and enter the first few digits of 

the person’s last name.

1. Access your mailbox using a telephone.

2. Listen to the email message.

3. Press 8 to call back in response to an email message.

4. If the sender’s email address is in your contacts list, press 2 to call back the sender at any of the 

numbers listed.

From your mailbox, you can transfer to a telephone number, search your contacts for a number to transfer 
to, or search for information—such as address, email addresses, or telephone numbers—about your 
personal contacts.

1. Access your mailbox using a telephone.

2. From the Main Menu, press 5.

3. If you want to transfer to a telephone number, enter the number.

4. If you want to search your contacts list, do either of the following:

• Press 1 to search your contacts and transfer to a contact on your list
• Press 2 to search your contacts and retrieve information about a contact on your list

Callers that dial into the system have several options. While callers are listening to user greetings or 
leaving messages, they can bypass a greeting, skip out of a greeting, skip out to another extension after 
they leave a message, or dial the operator. A caller that accidentally ends up in the wrong voicemail, or 
decides they want to call someone else instead, can skip out of a greeting. After leaving a message, a caller 
can go to another extension and leave a message for another user without having to hang up and redial the 
system.