Dish DuoDVR ViP 722k User Manual

When you press a button on the remote 
control, the receiver does not do what 
you expect.

•

The remote control may be 
missing batteries, the batteries 
may be incorrectly placed in the 
remote, or the batteries may be 
weak or dead.

•

The remote control may be in the 
wrong mode.

•

If the batteries are missing or dead, 
insert fresh AAA-size batteries.
If the remote has fresh batteries, 
check whether they are placed 
according to the label diagram. If not, 
remove them and place correctly.

•

Press the mode button for the device 
you want to control.

•

You may be using the wrong remote 
control (1 or 2) for the menus (TV1 or 
TV2) you are trying to operate.

•

Make sure you are using Remote 
Control 1 (or 2) to control TV1 (TV2) 
menus.

Your UHF Pro remote control does not 
work well from far away.

You may be experiencing UHF 
interference from objects near your 
receiver antenna.

•

Make sure the remote control 
antenna is connected to the R

 port on the receiver’s back 

panel.

•

Make sure the remote control 
antenna is not touching any other 
equipment or any back panel 
connections on your receiver. 
Provide space above the receiver so 
the antenna can be installed straight 
up.

•

Place the receiver higher than the 
other equipment in your 
entertainment center. 

•

Move the antenna away from the 
back of the entertainment center 
wiring and other electronics using a 
short piece of coaxial cable (3 to 5 
feet).

•

Connect an F-connector attenuator 
between the receiver’s R

 port and the remote control 

antenna. Refer to page 75.

•

Change the UHF Frequency of the 
remote control. Refer to page 74.

When you press the remote control 

POWER

 button to turn the receiver on, 

the receiver front panel 

power

 light 

does not light up.

•

The remote control may be in the 
wrong mode.

•

Other lights are too bright. 

•

Press the mode button for the device 
you want to control. 

•

Try other remote control buttons to 
see if the receiver is responding.

•

Remote control is not operating 
properly or the batteries are weak or 
dead. 

•

Replace the remote batteries with 
fresh ones.

•

The receiver power cord is not 
plugged into a power outlet, or there 
may be a problem with the power.

•

Check that the receiver power cord is 
not damaged, and that the plug is 
inserted correctly into the outlet.

•

The remote control(s) may not be set 
to the address(es) used by the 
satellite receiver.

•

Make sure the remote control(s) are 
set to the same address(es) used by 
the satellite receiver. See  page 72 
for information on changing the 
remote control address.

•

You may be using the wrong remote 
control (1 or 2) for the menus (TV1 or 
TV2) you are trying to operate.

•

Make sure you are using Remote 
Control 1 (or 2) to control TV1 (TV2) 
menus.

•

If the receiver is in Single Mode, the 
TV2 indicator will not light.

•

This is normal. No action required or 
switch to Dual Mode.

You use an IR extender (not a “mouse 
tail”), and it does not seem to work.

•

The IR sensor on the extender that 
receives the remote control signals 
may not be facing the remote control.

•

Make sure that the extender that 
receives the signal from the remote 
control is facing the right way, so that 
the IR sensor can receive the remote 
control signals.