Dish DuoDVR ViP 722k User Manual

You may not have connected the 
receiver to an active telephone line 
or broadband Internet connection, or 
the telephone line or Internet 
connection may be defective.

Connect the receiver to an active telephone line or broadband 
Internet connection. Make sure that the telephone line or Internet 
connection to which you connect the receiver is working 
properly.
Note: To order Pay-Per-View programs, you must keep each 
receiver connected to an active telephone line or broadband 
Internet connection. The receiver uses the telephone line to 
make toll-free calls (when the phone is not in use) or the Internet 
connection to send purchase information to DISH Network.

You may have selected the Reset 
Factory Defaults option. 

IIf you want to reset the receiver to its factory default settings, 
select Yes. If you do not want to reset factory defaults, select No.

You enter a desired channel 
number. The channel changes, 
but the new channel is not 
exactly the channel you 
entered.

•

You may have made a 
mistake entering the 
channel number, or the 
channel number you 
entered may be invalid. If so, 
the channel displayed is the 
closest possible to the 
channel you entered.

•

If a Favorites List other than 
All Chan is applied, the 
receiver will skip channels 
that are not on the applied 
list.

•

Carefully try entering again the channel number 
you want.

•

Reset the receiver (page 122).

•

Press 

GUIDE

 on the remote control and change 

the Favorties List. 

When changing channels, using 
the Program Guide, Browse, or 
other channel lists, some of the 
channels you subscribe to are 
not listed.

•

If you entered the number for 
a channel that you have not 
subscribed to, the receiver will 
change to the channel and 
display a message indicating 
it is not part of your 
subscription.

•

If a Favorites List other than 
All Chan is applied, the 
receiver will skip channels that 
are not on the applied list.

•

If you have set up the 
receiver to hide adult 
channels or to hide locked 
channels, these channels 
are not displayed in the 
Program Guide or other 
channel lists.

•

If you want to subscribe to a channel, go to 
www.dishnetwork.com/myaccount, select the 
Customer Support option from the receiver’s 
menu, or call the Customer Service Center at 1-
800-333-DISH (3474).

•

Press GUIDE on the remote control, and press it 
again until it says All Chan at the top of the 
screen. 

•

Change the Hide Adult or Hide Locked setting to 
include these channels in the Program Guide and 
other channel lists. 

You cannot find the remote control.

N/A

Use the receiver front panel Control 
Buttons to control the receiver until you 
find the remote. If the remote control is 
permanently lost or too damaged to 
use, call the Customer Service Center 
to order a replacement.