Dish DuoDVR ViP 722k User Manual

Page of 166
Reference
 133
Troubleshooting Tables
Favorites Lists     
Timers   
What Is Happening
Possible Reason
What to Do
You press the remote 
GUIDE
 
button while the Program Guide 
is displayed. You find that you 
can apply only the All Chan, All 
Sub, or All HD list.
If you have not added channels 
to any custom Favorites List, you 
will be able to apply only the All 
Chan, All Sub, or All HD lists.
You must add channels to a custom Favorites List 
before you can apply it.
You try to change the 
All Chan, All Sub, or All HD list. 
The receiver displays an 
ERROR message.
The receiver will not allow you to 
change the All Chan. All Sub, or 
All HD lists.
Choose another list to change. The All Sub list 
includes all channels that are part of your 
subscription. The All HD list includes all high-
definition channels that are part of your subscription.
You try to apply an empty 
Favorites List. The receiver 
displays an ERROR message.
The receiver will not allow you to 
apply an empty list.
Choose another list to apply, or add at least one 
channel to the empty list.
A Favorites List does not show 
channels that you know you 
have added to it.
If you have set the receiver to 
hide adult channels or hide 
locked channels, these channels 
are not included in the Program 
Guide or other channel lists.
Change the Hide Adult or Hide Locked setting on 
your receiver if you do not want these channels 
excluded from the Program Guide or other channel 
lists. Refer to page 48.
What Is Happening
Possible Reason
What to Do
You try to set up an event timer 
and the receiver displays a 
message noting that the 
program is locked.
You must enter the password 
before you can create an event 
timer for a locked program.
To create an event timer for the program, first enter 
the password.
You try to set up an event timer 
and the receiver displays a 
message noting that the 
program is a Pay-Per-View 
event.
You must order a Pay-Per-View 
event before you can create an 
event timer for it.
To create an event timer for the event, first order it.
You try to set up an event timer, 
but the receiver displays an 
Error message giving you the 
option to delete an event timer 
that was set up earlier.
You already have set up the 
maximum number of event 
timers.
To create a new event timer, delete one of the event 
timers you set up earlier.
You set up an event timer, but 
the receiver does not tune to the 
channel of the program, or does 
not record the program.
You may have set up a 
Reminder, but what you should 
have set up is an Auto-Tune or a 
DVR timer.
Remember that a Reminder just reminds you that 
the program is about to start. An Auto-Tune timer 
reminds you and tunes the receiver to the program. 
A DVR timer reminds you, tunes the receiver, and 
records the program to the receiver’s hard drive. A 
DVR timer can operate only if the receiver memory 
has enough space.
You set up an event timer for a 
program that is repeated (such 
as a regularly scheduled 
program), but the timer does not 
operate for a showing of the 
program.
You may have set up a timer 
with an incorrect frequency.
You may have set up a 
duplicate timer.
The timer may not be current.
Remember that a Once event timer operates just 
one time. A Mon.-Fri. event timer operates Monday 
through Friday on the same channel at the same 
time. A Daily event timer does the same, Monday 
through Sunday. A Weekly event timer operates 
once a week on the same channel at the same time. 
All Episodes timers will record all episodes of that 
program, while New Episodes timers will record only 
the current season. A DishPASS timer records 
programs matching your DishPASS search term. 
See Reasons Why Timers are Skipped on page 64.