Dish DuoDVR ViP 722k User Manual

Page of 166
 134
Troubleshooting Tables
Reference
Hearing a Program
You set up an event timer, but 
the timer does not operate at all.
You may have several timers 
set up for the same time and 
the event timer you set is at a 
lower priority than others.
Check the Priorities as described on page 62.
You may have selected New 
Episodes and the timer you 
set was for an episode that is 
not new.
Check the Timer Frequency as described on 
page 62.
See Reasons Why Timers are Skipped on 
page 64.
You set up a DishPASS timer 
and you notice that you have no 
space left on your My 
Recordings.
The DishPASS timer may have 
included more matching 
programs than what you 
expected.
Delete that DishPASS timer and begin again. See 
page 67.
You stop the operation of an 
event timer for one showing of a 
program that is repeated (such 
as a regularly scheduled 
program), but the timer 
operates for the next showing.
Stopping the event timer applies 
only to the current showing of the 
program.
To stop all operations of a repeated event timer, you 
must delete the event timer.
Note
: The receiver deletes a Once event timer 
when it operates.
You try to set up a manual event 
timer. The receiver displays an 
Error message.
You may have tried to set a 
manual event timer with invalid 
start or stop times.
Review the information on manual event timers on 
page 66.
The receiver does not display 
the program name for a manual 
event timer.
The receiver may not be able to 
display a program name for a 
manual event timer.
Use the Program Guide or a printed schedule to find 
the program name.
You set an event timer. 
The event timer misses the 
beginning or the end of a 
program.
The program may have started a 
little earlier than scheduled, or it 
may have run over its scheduled 
ending time.
Use the Start Early & End Late options, except for 
a Pay-Per-View event.
Use a manual event timer to start any event timer 
at the times you set yourself, except for a Pay-
Per-View event.
What Is Happening
Possible Reason
What to Do
The receiver’s front panel power 
light is on and there is a good 
picture on the TV set, but you do 
not hear any sound.
You may have muted the 
sound, or set the volume so 
low that you cannot hear it.
The audio connections may 
not be properly connected.
You have selected Dolby 
Digital Only when there is no 
Dolby Digital soundtrack.
Check the volume level on the TV or audio 
device. Turn off the mute or turn up the volume, 
as required.
Check the audio connectors and cables from the 
receiver to the TV or the sound system.
Check the TV speakers or the sound system.
In the Dolby Digital menu, select 
Dolby Digital/
PCM
 for the audio output. If your decoder/
amplifier will not accept Linear PCM digital input, 
use the analog connections instead.
You hear a foreign language 
with a program.
You may have set the receiver to 
select an alternate audio 
language. The program may be 
in a foreign language. 
Press the 
MENU
 button on your remote. From the 
Main Menu, select 
Preferences
, then 
Alternate 
Audio
, and choose the language that you prefer.
What Is Happening
Possible Reason
What to Do