Datacard Group RL90 User Manual

Status Monitor

RP90 Plus E and RL90 User Guide

31

The Others tab shows the following for a USB-
connected printer:

Controls for printing a test card. The printer will 
create one test card, using the internal test 
pattern.

A control for saving a command log. Your 
service provider might ask you to save a 
command log as part of troubleshooting.

Controls for selecting a firmware file and 
sending it to the printer. Only update printer 
firmware when your service provider 
recommends it.

For both USB-connected and Ethernet-connected 
printers, the tab shows:

Version information for the Status Monitor.

The following messages appear on the Status Monitor Status tab. See 

No Printer is found.

•

Make sure that the host PC and the printers are 
connected properly with a USB cable.

•

Make sure that the printer is switched on.

0102D000

There is no card. Please supply cards.

1 Load cards as described in 

2 Close or replace the card hopper securely.

0102D100

Printer door is opened. Please close the 
door and initialize the printer by pressing 
RESET and ENTER button.

1 Close the printer door. 
2 Press RESET and then ENTER to initialize the 

printer.

0102D600

Ink Ribbon Cassette or Retransfer Film 
Cassette is not set.

1 Load the Ink Ribbon Cassette or Retransfer 

Film Cassette and then close the printer door. 

2 Press RESET and then ENTER to initialize the 

printer.

0102D700

Cleaning Unit is not set.

1 Install the Cleaning Unit and then close the card 

hopper.

2 Press RESET and then ENTER to initialize the 

printer.

01039000

Feed Jam happens. Please unset the 
card tray and remove the card after 
turning off the printer power.

1 Switch off the printer power. 
2 See 

 to remove the 

card. 

3 Switch on the printer power.